Senior Shift Facility Engineer (Shift Lead)

Jones Lang LaSalle Incorporated; Kulai; On-site; MYR 72,000 - 108,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Malaysia is seeking an engineer to oversee preventive and reactive maintenance for data centre infrastructure. The role involves coordinating service providers, tracking work orders, and ensuring adherence to client standards on site in Johor Bahru.

The position follows a 12‑hour shift, 4 days on and 4 days off, and requires a degree in engineering with 3–4 years in engineering or manufacturing, plus 1–2 years in electrical/mechanical services in data centres.

Qualifications

• Degree in any Engineering field.
• 3 – 4 years of relevant experience in engineering or in manufacturing sector.
• 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility is an advantage.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives and preparation of reports.

Responsibilities

• Attend and complete the service requests assigned and provide coordination and monitoring in preventive and reactive maintenance work in data centre infrastructure.
• Manage/coordinating service provider performance including tracking work order completion and validating invoices as needed.
• Provide facility specific assistance to the project management team as needed or requested.
• Create a weekly report to help Management review incidents and identify operational losses.
• Cultivate and maintain positive relationships with client representatives and service providers.
• Oversee day-to-day monitoring of work order completion and follow-up with service providers and clients.
• Recommend continuous quality improvement practices across the client portfolio.
• Create recurring maintenance schedules for vendors.
• Assist Facilities Manager with task assignments to technical resources.

Education

Engineering degree

Tools

CMMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsible to attend and complete the service request assigned and provide coordination and monitoring in Preventive and Reactive maintenance work in data centre infrastructure. Supported in adhoc minor project activities. Shift pattern is 12 hours, 4days work and 4 days Off. Operation function - Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.

• Ensure all site management and operations practices comply with company and client standards.
• Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
• Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Create a weekly report to send to the Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
• Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
• Perform day-to-day oversight/monitoring of work order completion and follow-up with service provider and client.
• Recommend continuous quality improvement practices across the client portfolio.
• Create recurring maintenance schedules for vendors.
• Support the Facilities Manager with assigning tasks to technical resources.
• Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates for the servicing.
• Assist Facilities Manager to source material that require to purchase.
• Assist on requesting permit to work supporting document from contractor before schedule for any work.
• Support checking the safety induction validity for contractor.
• HSE Management:
  • To ensure the site provision of safe working environment and compliance to HSE standards.
  • Competent in undertaking Job Hazards Analysis (JHA).
  • Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors and guests.
• Ensure appropriate follow up with customers.
• Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption.
• Compliance: Coordinate portfolio and responsibility changes with data management team to update location service matrix as needed.
• Train vendors/engineers on all applicable software platforms as needed (CMMS, etc.).
• Electrical distribution (Low Voltage) coordination work.
• Any and all duties/tasks as assigned.

Qualifications and Ideal Experiences

• Degree in any Engineering field
• 3 – 4 years of relevant experience in engineering or in manufacturing sector
• 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility is an advantage.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives and preparation of reports.

Location: On-site –Johor Bahru, Malaysia

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.