Senior Service Technician - Tinting Machine

KCC Paints; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

KCC Paints, a leading innovation-driven company in paints and chemicals, seeks a qualified technical support specialist to optimize service operations and enhance machine efficiency. Ideal candidates will hold a diploma in engineering with at least 5 years of relevant experience, proficiency in English, and a willingness to travel.

Qualifications

• Minimum 5 years of experience in machinery or electronic services and troubleshooting.
• Own transport and willingness to travel.
• Mandarin and local dialects as additional language skills preferred.

Responsibilities

• Responsible for technical support in machinery installation, system configuration, and maintenance services.
• Provide training and advice to dealers on machine operation.
• Troubleshoot hardware and software issues of machines.

Skills

Strong problem-solving skills

Knowledge of computer software systems

Proficiency in English

Education

Diploma or higher in Mechanical or Electronic Engineering

Tools

Excel

Word

PowerPoint

Job description

Tinting System Technical Support & Services within Malaysia Group

Explore & Develop New Tinting System Technologies

Software Project Management

Optimize Field Technical Service Operations

Improve Service Quality & Support team productivity & utilization

Enhance Field Service Process Efficiency

Knowledge management of people and parts

Forecasting & Resource planning

Responsible for technical support in machinery installation, system configuration, and scheduled maintenance services at dealer shops.

Provide training and advice to dealers on machine operation to ensure optimal usage.

Strong problem-solving skills required.

Responsible for troubleshooting hardware and software issues of machines.

Attend to repair requests and coordinate with relevant departments.

Requirements:

Diploma or higher in Mechanical or Electronic Engineering from recognized universities.

Minimum 5 years of experience in machinery or electronic services and troubleshooting.

Proficiency in English; Mandarin and local dialects are an advantage.

Ability to work independently.

Knowledge of computer software systems.

Advanced skills in Excel, Word, and PowerPoint are advantageous.

Own transport and willingness to travel.

Application Questions:

• Qualifications you possess.
• Years of experience as a service technician.
• Willingness to travel.
• Ownership of transportation.
• Languages spoken fluently.

Company size: 51-100 employees

Korea Chemical Co., Ltd. (KCC) is Korea's largest paint and chemical company, leading in technological innovation with sectors in paints, coatings, building materials, silicone, and more.

In Malaysia, KCC Paints Sdn Bhd, based in Kota Kemuning, Selangor, handles manufacturing, development, distribution, and sales of paints and coatings, including decorative, architectural, marine, protective, and functional coatings.

For more details, visit our website or contact us.