Senior SAP SD Consultant – End-to-End O2C Expert

LAVU TECH SOLUTIONS SDN. BHD.

Cyberjaya

On-site

MYR 180,000 - 300,000

Full time

14 days+

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Job summary

LAVU TECH SOLUTIONS SDN. BHD. is seeking an experienced SAP SD Consultant to support and deliver across an order-to-cash landscape. The role is customer-facing and onsite, working with business users and technical teams to ensure sales and distribution processes run reliably.

You will participate in project workstreams, prepare functional specs for ABAP, manage testing cycles, and drive knowledge transfer within the account team. FMCG/beverage sector experience is highly valued.

Qualifications

10+ years of hands-on SAP SD experience, including configuration and support.
Minimum two full lifecycle implementations, plus experience in a support or AMS environment.
Strong configuration knowledge across sales document types, item categories, schedule lines, pricing procedures, condition techniques, copy controls, delivery and billing configuration.
Practical experience with IDoc processing, EDI order flows and interface troubleshooting.
Working knowledge of SD integration with MM, FI/CO and LE, EWM/TM
Ability to write clear functional specifications and work effectively with ABAP developers.
Experience with incident and change management tooling (ServiceNow)
Excellent written and spoken English, and confidence dealing directly with business stakeholders.
Experience in the FMCG, beverage or consumer goods sector.
Familiarity with SAP Integration Suite, SAP PI/PO or MuleSoft.
Knowledge of SPS Commerce or comparable EDI platforms.
Understanding of SAP EWM/TM transportation and warehouse processes.
SAP SD certification.

Responsibilities

Provide functional support across the SAP SD module, covering order management, pricing, deliveries, shipping, billing and credit management.
Analyse, troubleshoot and resolve incidents within agreed service levels, escalating to SAP via OSS where root cause cannot be established internally.
Configure SD to meet business requirements, and prepare functional specifications for developments handled by the ABAP team.
Support master data governance across customer master, material master, pricing conditions and output determination.
Support end-to-end order-to-cash processes, including EDI-based order intake and IDoc processing.
Troubleshoot inbound and outbound IDoc failures, pricing condition errors and interface issues, working with integration and technical teams on resolution.
Understand and support integration points between SD and MM, FI/CO, LE and third-party platforms.
Participate in project workstreams, including requirement gathering, solution design, configuration and cutover support.
Support SIT and UAT phases: prepare and review test scripts, execute test scenarios, and manage defect triage and retesting.
Contribute to change control processes, ensuring changes are properly documented, tested and approved before release.
Act as the functional point of contact for SD-related matters with business stakeholders.
Run workshops and requirement discussions with business users, and translate business needs into practical SAP solutions.
Coordinate with onshore and offshore team members across time zones.
Maintain functional documentation, configuration records and process documentation.
Contribute to knowledge transfer and support continuity within the account team.