Senior Sales Manager - Government Sector

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hotel as a Sales Manager, where you will maximize revenue through innovative sales strategies and exceptional client relationships. This role involves managing sales activities, overseeing a dedicated sales team, and collaborating with various departments to achieve revenue goals. You will play a key role in market research and identifying new business opportunities, ensuring the hotel remains competitive and profitable. If you are passionate about hospitality and sales, this is your chance to thrive in an inspiring environment that values personal growth and teamwork.

Benefits

Career development programs

Team celebrations

Support for personal growth

Inclusive work environment

Qualifications

• 3+ years of experience in hotel sales and marketing.
• Strong knowledge of local businesses and trends.

Responsibilities

• Manage all sales activities and events for the hotel.
• Develop relationships with key clients for group business.
• Produce monthly reports and sales forecasts.

Skills

Sales Management

Client Relationship Management

Market Research

Revenue Planning

Public Relations

Education

Bachelor's Degree in Business or Hospitality

Job description

Reporting to the Director of Sales & Marketing, you will maximise revenue for the hotel by selling hotel rooms, meeting rooms and food & beverage through direct client contacts, connecting with new potential customers and relationship management of existing accounts.

Your Day To Day

• Manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
• Work with Executive Committee and Revenue team to produces the Annual Revenue Plan Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved.
• Provide direction to the team to ensure they meet the Revenue Plan goals through regular reviews on sales activities and performance.
• Produce monthly reports and sales forecasts on current/potential market, sales trends etc.
• Review the daily business levels, anticipate critical situations and plan effective solutions in conjunction with your manager to best expedite these situations.
• Work with the team to actively conducts market research. Analyses current and potential markets/trends and competitor activities and identify new business opportunities to procure for new and repeat business for the hotel.
• Create and implements special programmes / hotel level tactical sales plan to grow market share and achieve greater profitability through driving revenue:
• Maintain close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support. Coordinates sales and promotes business for other InterContinental Hotels within the region.
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
• Plan and executes sales trips to potential market.
• Oversee the selling and servicing of group business.
• Meet with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Ensures the hotel is represented as an active member of the local community through association membership.
• Co-ordinates the development of all promotional material.
• Establish and continuously update mailing lists.
• Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.
• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
• Perform other duties as assigned. May also serve as manager on duty.
• Increasing average rate
• Increasing occupancy
• Increasing business volume during difficult periods
• Increasing local food and beverage banqueting sales
• Organize and attend major sales/PR related functions within the hotel.
• Work with Human Resources on manpower planning and management needs.
• Work with Director of Finance in the preparation and management of the Department’s budget.

What We Need From You

• Minimum of 3 years ofexperience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team.
• Strong knowledge of local businesses and business trends required.
• Must speak local language(s).

What We Offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.Our career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visitwww.http://careers.ihg.com to find out more about us

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.