Senior Sales Manager

Royale Chulan Seremban; Seremban; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading hotel in Negeri Sembilan is seeking a Senior Sales Manager to lead their sales team, develop strategies, and manage client relationships. This role offers the opportunity to significantly contribute to revenue growth and market presence in a dynamic environment, ensuring exceptional service and driving business expansion.

Qualifications

• Proven experience as a Sales Manager or similar role.
• Strong communication and negotiation skills.
• Ability to analyze data and market trends.

Responsibilities

• Develop and implement sales strategies to achieve revenue goals.
• Manage client relationships and negotiate contracts.
• Prepare sales reports and analyze market trends.

Skills

Sales Strategy

Client Relationship Management

Revenue Optimization

Market Research

Education

Bachelor's Degree in Business or related field

Job description

Responsible for driving sales efforts in key market segments to maximize revenue and expand the hotel's client base. This role involves managing day-to-day sales activities, leading the sales team, and maintaining relationships with high-value clients. The Senior Sales Manager plays a pivotal role in achieving the sales targets set by the hotel, with a particular focus on both proactive and reactive sales.

Key Accountabilities

Sales Strategy Execution

a. Identify and implement the sales strategies as defined by the Director and Assistant Director of Sales, focusing on corporate, MICE, and leisure markets.
b. Develop a proactive sales approach to drive new business opportunities and increase market share.
c. Monitor and assess competitor activities to identify opportunities for growth and to refine the hotel's market positioning.

Client Relationship Management

a. Build and maintain relationships with existing and potential high-value clients, including corporate accounts, event organizers, and travel agencies.
b. Negotiate contracts and ensure long-term partnerships by delivering excellent service and follow-through.
c. Conduct site inspections, presentations, and client meetings to showcase the hotel’s offerings and secure business.

Revenue Generation

a. Focus on achieving room night sales and revenue goals as outlined in the annual sales plan.
b. Work closely with the revenue management team to ensure sales strategies are aligned with revenue optimization goals.
c. Identify potential upselling and cross-selling opportunities to maximize total hotel revenue.

Sales Reporting & Analysis

a. Prepare and present sales reports to the Assistant Director of Sales, outlining performance against goals, key achievements, and areas for improvement.
b. Analyze sales data, market trends, and competitor performance to inform strategic adjustments.
c. Monitor and report on sales KPIs, such as room nights, ADR (Average Daily Rate), and market penetration, to ensure alignment with objectives.

Market Research & Development

a. Stay informed about industry trends, competitor activities, and emerging market opportunities.
b. Provide recommendations to the Assistant Director of Sales on potential business development initiatives.
c. Assist in the creation of new packages, promotions, and services tailored to specific market segments.

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales manager?
• Do you have experience in a sales role?
• How many years' experience do you have in market research?

Hotel & Accommodation Services 101-1,000 employees

Situated on the Lake Garden’s district of the state capital of Negeri Sembilan Darul Khusus, The Royale Bintang- Resort & Spa Seremban welcomes you with our signature Minangkabau hospitality, renowned for its warmth and cultural heritage. We are a 4-star suburban Hotel Resort, overlooking the city center as well as the hilly landscapes of Seremban and providing our guests with all the comfort and amenities they require for business, rest, and recreation. A sophisticated business and resort address within the state, we are focused on giving our guests a premium value for their patronage. We are located in the South, just 30 minutes to Kuala Lumpur International Airport and the Sepang International Circuit. In line with our current expansion plans, we are seeking suitable candidates to join our team.