Senior Sales Manager

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Sales Manager to lead their sales team and drive revenue growth. The ideal candidate will develop strategic sales plans, manage key accounts, and collaborate with various departments to ensure exceptional client experiences. This role offers the opportunity to influence business outcomes and foster long-term partnerships in a vibrant and fast-paced environment. If you are passionate about sales and client engagement, this position is perfect for you to showcase your talents and contribute to the hotel's success.

Qualifications

• Experience in developing and executing strategic sales plans.
• Strong leadership skills to inspire and manage a sales team.

Responsibilities

• Drive acquisition of new corporate and leisure accounts through strategic outreach.
• Manage top-tier accounts and build strong client relationships.

Skills

Strategic Sales Planning

Team Leadership

Market Analysis

Client Relationship Management

Negotiation Skills

Education

Bachelor's Degree in Business or Hospitality

Job description

Hotel: Kuala Lumpur on the Park (KULPK), No. 5, Jalan Puncak, Lorong P. Ramlee Banda, 50250

• Develop and execute strategic sales plans in alignment with the hotel’s business goals.
• Lead and inspire the sales team to exceed performance targets and KPIs.
• Identify high-value market segments, trends, and opportunities to increase revenue and market share.
• Support the Director of Sales & Marketing in budget planning and revenue forecasting.

Business Development

• Drive acquisition of new corporate, MICE, leisure, and group accounts through strategic outreach.
• Represent the hotel in key business negotiations and high-profile client meetings.
• Organize and lead site inspections, sales trips, client entertainment, and presentations.

Account Management

• Manage a portfolio of top-tier and strategic accounts to secure long-term partnerships.
• Build strong client relationships and maintain consistent, personalized engagement.
• Monitor account performance and proactively address potential revenue shortfalls with tailored strategies.

Collaboration and Coordination

• Work closely with other departments to ensure client needs are met and service delivery exceeds expectations.
• Provide regular updates, market insights, and performance reports to the Director of Sales & Marketing.
• Coordinate sales activities with marketing campaigns to maximize brand exposure.

Client Experience:

• Ensure outstanding service to all clients before, during, and after their engagement with the hotel.
• Collect and utilize feedback to improve client satisfaction and enhance offerings.

Team Development:

• Mentor, coach, and develop junior sales team members, promoting a collaborative and performance-driven culture.
• Assist in the recruitment, training, and onboarding of new team members.
• Champion best practices and lead by example in sales professionalism and service standards.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.