Senior Sales Executive

Merck Gruppe; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Sales Manager for the Industrial and Cosmetics sectors in Malaysia and Singapore. This role focuses on driving sales growth, managing key customer relationships, and collaborating with various teams to enhance market presence. The ideal candidate will have a strong background in sales with experience in the related industry.

Qualifications

• 4-5 years of relevant sales experience in Industrial & Cosmetics.
• Proven track record in sales and customer development.
• Ability to leverage market data for decision-making.

Responsibilities

• Drive sales growth in the Industrial & Cosmetics segment.
• Manage global and local accounts for profitability.
• Build relationships with key customers and stakeholders.

Skills

Sales Development

Customer Relationship Management

Analytical Skills

Negotiation

Communication

Education

Masters or Bachelor's in Engineering/Technology & Business Administration

Tools

CRM tools (e.g., Salesforce.com)

Job description

Your Role

At Surface Solutions, we excite our customers with decorative and functional solutions. We provide products that help to create innovative surfaces of all kinds.

As Sales Manager - Industrial and Cosmetics (Malaysia/Singapore), you are part of the exciting team and covering both Malaysia and Singapore for Industrial and Cosmetics portfolios,supporting the acquisition of the Surface Solutions business by GNMI.

What You Do

• Drive sales growth and achieve revenue objectives by identifying and capitalizing on new business opportunities for Industrial & Cosmetic segment in Malaysia/Singapore.
• Strategically manage global and local accounts to maximize profitability and ensure alignment with customer needs.
• Proactively build a healthy opportunity pipeline through robust opportunity tracking and monthly reviews.
• Develop and maintain long-term, trust-based relationships with key customers, partners, and internal stakeholders.
• Collaborate with Regional Marketing, Innovation Lab, and Business Development teams to drive high-value projects and co-create solutions with leading brands.
• Ensure impactful communication with customers to convey value propositions effectively.
• Conduct customer profiling, segmentation, and categorization to tailor solutions and prioritize growth opportunities.
• Analyse market trends, competitor activities, and product performance to identify growth opportunities and stay ahead of the competition.
• Gather and incorporate customer feedback to enhance satisfaction and strengthen partnerships.
• Forecast demand and supply to optimize inventory levels and ensure seamless customer delivery.
• Ensure timely management of receivables and adherence to financial targets.
• Accurately maintain and report sales activities through Salesforce.com or equivalent CRM tools.
• Foster teamwork, transparency, and collaboration across internal teams to deliver superior customer experiences.
• Act as a liaison between customers and internal functions, including supply chain, finance, and principals, to ensure smooth operations.
• Inspire a goal-oriented, competitive mindset within the team to achieve shared objectives.
• Lead pull marketing initiatives to create demand and elevate brand visibility in collaboration with regional and local marketing teams.
• Partner with R&D and technical teams to introduce innovative, high-value solutions tailored to customer needs.

Who You Are

• Masters or bachelor’s in engineering/technology & Business Administration
• 4-5 years relevant sales experience
• Proven track record in sales and customer development within the Industrial & cosmetics or related industry in the region.
• Strong stakeholder management and relationship-building skills.
• Analytical mindset with the ability to leverage market data for decision-making.
• Proficiency in CRM tools (e.g., Salesforce.com) and sales reporting.
• Ability to work collaboratively across functions and drive results in a dynamic environment.
• Excellent communication, negotiation, and problem-solving skills.