Senior Sales Engineer

FUCARE PROTECTION SDN BHD; Kulai; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading safety solutions company is seeking a technical sales expert in Kulai, Malaysia. The role focuses on supporting sales with in-depth product knowledge, managing client relationships, and delivering technical solutions. Candidates should have at least a diploma, 3 years of relevant experience, and fluency in Mandarin to communicate with clients. This position offers an opportunity to travel for projects and trade shows.

Qualifications

• Minimum 3 years’ experience in the safety business in civil defense, OGP, chemical, HVAC industry.
• Willing to travel for projects or trade shows as needed.
• Applicants must be Malaysian citizens.

Responsibilities

• Provide in-depth product knowledge and deliver complex technical solutions to clients.
• Develop and implement sales strategies, managing sales forecasts.
• Manage client relationships and negotiate sales contracts.
• Establish sales objectives and develop field sales action plans.

Skills

Product knowledge

Sales strategy development

Client relationship management

Communication skills

Presentation skills

Fluent in Mandarin

Education

Diploma or Bachelor's degree in relevant fields

Job description

Position Overview

Acting as a technical expert to support the sales of complex products or services, focusing on understanding client needs, demonstrating solution value, designing custom solutions, and providing ongoing technical support and training.

Key Responsibilities

Providing in-depth product knowledge and delivering complex technical solutions to clients.

Developing and implementing sales strategies, managing sales forecasts, and representing the company at industry events.

Managing client relationships, negotiating sales contracts, and ensuring customer satisfaction.

Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region.

Develop field sales action plans to facilitate the implementation of the regional sales programs.

Recommend service and product enhancement to improve the sales potential and customer satisfaction.

Interact with customers to provide information in response to inquiries, concerns and requests about products and services.

Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks.

Interface effectively with operation departments to ensure that work order completed in time or delivery as scheduled.

Other duties assigned by leadership.

Job Requirements

Candidate must possess at least a Diploma or bachelor's degree in any field preferably in mechanical, industrial process, HVAC, or Safety engineering.

Minimum 3 years’ experience in safety business in civil defense, OGP, chemical, HVAC industry, would be added advantage.

Fluent in English, Malay & Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Willing to travel to oversee to support projects or trade shows when needed.

A team-player who is resourceful and able to work with minimum guidance and under stress when there is target/timeline to meet.

Target-oriented and organized with interpersonal, communication and presentation skills.

Applicants must be Malaysian citizens.

Application Questions

Which of the following statements best describes your right to work in Malaysia?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a sales engineer?

Do you have experience in a sales role?

Do you have experience in a role which requires relationship management experience?

Which of the following languages are you fluent in?

How many years' experience do you have with forecasting for businesses?