Senior Sales Assistant

VR Solution Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Puchong is seeking a Customer Service & Sales Support professional. In this role, you will assist customers, support the sales team, and ensure showroom maintenance, contributing to overall customer satisfaction and sales productivity. This position offers a dynamic work environment with opportunities for career advancement and various employee benefits.

Benefits

EPF, SOCSO, EIS, PCB

Annual Leave

Medical Leave

Medical Claim

Annual Increment

Annual Bonus

Company Trip

Qualifications

• Minimum SPM or equivalent; Diploma in Business, Sales, or related field is an advantage.
• Experience in retail, showroom, or customer service is preferred.
• Able to speak in English.

Responsibilities

• Assist customers by understanding their needs and recommending suitable products.
• Support the sales team in processing sales orders and quotations.
• Maintain accurate customer records and assist in preparing sales reports.

Skills

Communication

Interpersonal skills

Customer service

Basic computer literacy

Education

Minimum SPM or equivalent

Diploma in Business, Sales, or related field

Job description

Job Responsibility

• Customer Service & Sales Support
• Greet and welcome walk-in customers warmly.
• Assist customers by understanding their needs and recommending suitable products.
• Provide product information, pricing, and availability.
• Support the sales team in processing sales orders and quotations.
• Follow up with potential customers as directed by the sales team.
• Showroom Maintenance
• Ensure the showroom is clean, organized, and presentable at all times.
• Monitor product inventory and report low stock to the relevant department.
• Administrative Duties
• Handle incoming calls and attend to customer inquiries.
• Maintain accurate customer records and assist in preparing sales reports.
• Assist in coordinating deliveries and installations when necessary.
• Help with filing, documentation, and basic clerical tasks.
• Marketing & Promotional Support
• Support in the setup and execution of in-store promotions or events.
• Distribute promotional materials to customers when required.
• Provide feedback on customer preferences and showroom traffic.
• Team Collaboration
• Work closely with the sales and marketing teams to achieve monthly targets.
• Support other departments when needed (e.g., inventory, logistics).
• Participate in staff meetings and training sessions.
  
  

Job Requirements

• Minimum SPM or equivalent; Diploma in Business, Sales, or related field is an advantage.
• Able to speak in English
• Experience in retail, showroom, or customer service is preferred.
• Good communication and interpersonal skills.
• Basic computer literacy (MS Office, email).
• Pleasant personality, customer-focused, and team-oriented.
  
  

Working Hours

• Wednesday - Sunday
• (9.30am - 6.30pm)
  
  

Benefits

Job Benefits

• EPF, SOCSO, EIS, PCB
• Annual Leave
• Medical Leave
• Medical Claim
• Annual Increment
• Annual Bonus
• Career advancement opportunities to managerial roles.
• 5 Working Days
• Company Trip.
  
  

Salary & Compensation

• Salary will be based on the candidateâs skills, work experience, and ability to work independently.