Senior Retail Customer Experience Specialist

AS Watson Group; Johor; On-site; MYR 18,000 - 24,000; Full time

Job summary

AS Watson Group seeks retail staff in Malaysia to deliver professional customer service and maintain stock levels. You will assist customers, perform cashier duties, and promote VIP memberships while following Watson’s standard procedures.

Positions are available as full-time or part-time, with weekend and public holiday shifts required. Strong communication and interpersonal skills are valued for success in a busy retail environment.

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication

Interpersonal & follow-up

Retail hours flexibility

Education

PMR/PT3/SPM/STPM/A-Level/Pre-U

Professional Certificate in any field

Job description

AS Watson Group seeks retail staff in Malaysia to deliver professional customer service and maintain stock levels. You will assist customers, perform cashier duties, and promote VIP memberships while following Watson’s standard procedures.

Positions are available as full-time or part-time, with weekend and public holiday shifts required. Strong communication and interpersonal skills are valued for success in a busy retail environment.