Retail Sales & Customer Service Associate

AS Watson Group; Selangor; On-site; MYR 22,000 - 31,000; Full time

Job summary

AS Watson Group is seeking candidates in Malaysia to deliver courteous customer service at the retail level and manage stock levels effectively. The role includes cashier duties and promoting Watson’s VIP Member Cards, while adhering to standard operating procedures and supporting senior staff as needed.

Candidates should possess strong communication and interpersonal skills, be adaptable, and able to work retail hours including weekends and public holidays.

Qualifications

• Pleasant personality and good communication skills are required.
• Good interpersonal and follow-up skills, adaptable and result oriented.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to drive sales and achieve targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Interpersonal skills

Adaptable

Results oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

AS Watson Group is seeking candidates in Malaysia to deliver courteous customer service at the retail level and manage stock levels effectively. The role includes cashier duties and promoting Watson’s VIP Member Cards, while adhering to standard operating procedures and supporting senior staff as needed.

Candidates should possess strong communication and interpersonal skills, be adaptable, and able to work retail hours including weekends and public holidays.