Senior Regional Engineer (Industrial Label Printer), Subang Jaya (23145)

Sakura Recruit Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading recruiting firm in Kuala Lumpur seeks a Technical Trainer to prepare training materials and conduct technical training for engineers. The ideal candidate should have at least 3 years of technical support experience and strong problem-solving skills. Key responsibilities include technical escalations management and collaboration with HQ on technical issues.

Qualifications

• 3 years’ experience in technical 'break & fix' support and at least 3 years as a technical trainer or advisor.
• Strong analytical and problem-solving skills with ability to troubleshoot hardware failures down to component level.
• Knowledge of industrial printing applications and basic color management.

Responsibilities

• Prepare training materials, establish training calendars, and conduct technical training for engineers.
• Act as the main point of contact for technical escalations, simulate problems, and deliver effective solutions.
• Collaborate with HQ on technical issues and manage spare parts availability across the region.

Skills

Technical support experience

Analytical and problem-solving skills

Knowledge of industrial printing applications

Job description

Overview

Hiring Company Industry: Manufacturer and distribution of high quality imaging products such as printers and scanners.

Responsibilities

• Prepare training materials, establish training calendars, and conduct technical training for engineers
• Act as the main point of contact for technical escalations, simulate problems, and deliver effective solutions
• Collaborate with HQ on technical issues and manage spare parts availability across the region

Qualifications

• 3 years’ experience in technical “break & fix” support and at least 3 years as a technical trainer or advisor
• Strong analytical and problem-solving skills with ability to troubleshoot hardware failures down to component level
• Knowledge of industrial printing applications and basic color management

Company & Location

• Type of company: Japanese Company
• Industry: Trading
• Job Category: Engineering/Quality Control
• Workplace (Country): Malaysia
• Workplace (City): KL/Selangor

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