Senior Recruiter

Castlery; Johor Bahru; Remote; MYR 60,000 - 80,000; Full time

Job summary

A dynamic furniture company is seeking a Recruitment Specialist to oversee hiring in Malaysia. The role focuses on recruiting Customer Experience agents and requires experience in high-volume recruitment, strong sourcing skills, and excellent communication abilities. The ideal candidate will thrive in a collaborative, remote work environment and be well-versed in local hiring practices, contributing to a positive candidate experience and onboarding process.

Qualifications

• Proven experience in high-volume recruitment, ideally with customer service (CX) and logistics related hiring.
• Strong sourcing skills with the ability to build lasting talent pipelines.
• Excellent communication and relationship-building skills.

Responsibilities

• Oversee hiring for the Malaysia market, focusing on Customer Experience agents and team leads.
• Build and maintain a local talent pipeline to support quick hires.
• Foster a positive candidate experience and ensure seamless onboarding.

Skills

High-volume recruitment experience

Sourcing skills

Excellent communication

Relationship-building

Ability to work independently

Familiarity with local labor laws

Job description

At Castlery, we're making it about creating a space to thrive in and be their best self. The People team is supporting a team obsessively passionate about our mission and create a place where you will want to show up every single morning and thrive together.

Key Responsibilities

• Oversee hiring for our Malaysia market, focusing mainly on Customer Experience agents and team leads, warehouse staff, and other operational support roles for the Singapore headquarters.
• Build and maintain a local talent pipeline, supporting quick hires as business needs shift
• Foster a positive candidate experience and ensure a seamless onboarding process
• Collaborate remotely with the global recruitment team, based in Singapore, to align hiring strategies and share insights
• Stay informed on Malaysia's employment regulations to ensure full compliance

What We're Looking For

• Proven experience in high-volume recruitment, ideally with customer service (CX), and logistics related hiring
• Strong sourcing skills with the ability to build lasting talent pipelines
• Excellent communication and relationship-building skills
• Self-starter who thrives working independently and can effectively collaborate with remote teams
• Familiarity with local labor laws and hiring best practices in Malaysia

What we promise

Our first promise - the ride of a lifetime; You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive; We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development. Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.