Senior RCM Business Intelligence Specialist

Inlera, Inc.; Batu Pahat; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior RCM Business Intelligence Specialist to enhance decision-making and optimize revenue cycle performance. This role involves collaborating with IT and external partners to develop and maintain dashboards and data visualization tools that track operational metrics. The ideal candidate will have a strong background in healthcare analytics, excellent problem-solving abilities, and the skills to convey technical information effectively. This position offers a rewarding opportunity to make a significant impact in the healthcare sector while advancing your career in a dynamic environment.

Qualifications

• 5+ years in an analytics role, preferably in healthcare or RCM.
• Proficient in data visualization and dashboard development.

Responsibilities

• Design and maintain dashboards, reports, and data visualization tools.
• Collaborate with IT and vendors for seamless integration of technical products.

Skills

Analytical Skills

Problem-Solving

Program Management

Data Visualization

Communication Skills

Education

Bachelor's Degree in a Related Field

Tools

Microsoft Office

Smartsheet

Tableau

Job description

Our Company: PracticeTek is a large and established healthcare technology company, providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthcare clinics. We empower clinicians and their teams to deliver better patient care through innovative and user-friendly technology.

At PracticeTek, you'll have the opportunity to:

• Work with dynamic technology solutions that are constantly evolving to meet the needs of the healthcare industry.
• Collaborate with a talented and passionate team of individuals who are dedicated to improving the lives of patients and healthcare providers.
• Make a real impact on the healthcare industry by helping to improve efficiency and quality of care.
• Build a rewarding career with opportunities for growth and development.

The RCM Department: For us at PracticeTek, executing on RCM means understanding customer needs and becoming excellent at meeting them; we ensure practitioners are paid quickly and accurately. The Senior RCM Business Intelligence Specialist will be responsible for processes, technologies, and tools used to collect, analyze, and present financial and operational data to improve decision-making, optimize revenue cycle performance, and enhance overall financial health.

The Career Opportunity: An ideal candidate has 3+ years of experience in healthcare, revenue cycle management with a focus on data, analytics, and technology.

Job Duties:

• Partner with third-party vendors and IT to test, manage, and maintain commercial RCM dashboards, ensuring accurate and timely data updates, enhancements, and future development.
• Design, develop, implement, and maintain dashboards, reports, and data visualization tools to track and analyze all aspects of operations including onboarding and client support.
• Design and implement form-based automation for administrative tasks using Smartsheet.
• Collaborate with IT and external partners to ensure seamless integration of technical products into RCM workflows to support offshore vendors, including managing access and processes related to numerous external tools.
• Provide program management and coordination for data and technology initiatives.

Qualifications:

• Bachelor's degree in a related field.
• 5+ years in an analytics role, preferably within the healthcare or RCM domain.
• Strong problem-solving and analytical skills.
• Excellent program management skills.
• Excellent written and verbal communication skills, including the ability to convey technical information to non-technical audiences.
• Proficient in data visualization and dashboard development.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Smartsheet.
• Tableau Certified Professional or equivalent experience preferred.
• Hands-on experience with databases and query languages.
• Strong work ethic, well-spoken, compelling, and professional.