Senior Quality System Engineer (PAL)

Boston Scientific; George Town; On-site; MYR 180,000 - 240,000; Full time

Job summary

Boston Scientific Penang QA team is seeking a senior auditor to lead internal and external audits, ensuring compliance with FDA, ISO, cGMP and MDR. The role focuses on CAPA, process controls and continuous improvement across quality systems.

You will drive CAPA metrics, support corrective actions, and educate cross-functional teams on quality requirements, potentially traveling to support other sites as needed.

Qualifications

• Degree in science, engineering or related discipline.
• Minimum 9 years in quality/audit roles.
• Experience in medical device industry is desirable.
• Strong knowledge of regulatory standards and CAPA processes.

Responsibilities

• Lead audits internal and external to ensure compliance with FDA, ISO, cGMP and MDR.
• Coordinate and conduct scheduled audits; investigate findings and CAPA actions.
• Maintain CAPA processes and metrics for management review.
• Educate and align functional areas on quality system requirements.
• Support regulatory and quality assurance activities across Penang site.

Skills

Quality systems

Auditing expertise

CAPA management

Regulatory compliance

Cross-functional leadership

Education

Degree in Science or Engineering

Tools

Lead Auditor qualification

Job description

• Implementation of internal requirements and external laws, regulations, guidances and standards as applicable to Boston Scientific quality systems.
• Has expertise in internal auditing techniques and is familiar with all regulatory requirements (e.g., FDA, ISO, cGMP and MDR).
• Lead and support site External Inspections.
• Plan, coordinate and conduct scheduled audits to assess compliance with FDA, ISO, cGMP and MDR, other applicable standard requirements and internal requirements. To include audit scheduling, investigation, and evaluation of audit observation and findings.
• Identify areas of potential noncompliance or improvements by managing and conducting internal audits to schedule.
• Attend global conference calls and meetings related to the internal audit process and etc.
• Lead the implementation of assurances, process controls, and CAPA systems designed to meet or exceed internal and external requirements.
• Support the site corrective and preventive actions process.
• Maintain the BSC Penang CAPA process.
• Develop and distribute CAPA metrics for facility management and the CAPA board. Work with CAPA phase owners to ensure timely completion of CAPAs.
• Educate functional areas on quality system requirements.
• Participate cross functionally and across business units to standardize Boston Scientific Quality System policies and procedures.
• Potentially act as team member in supporting quality disciplines, decisions, and practices.
• May on occasion be required to travel in order provide support the business or other sites in this area of responsibility.
• Gather facility quality metrics for the management review presentation.
• Collect and analyze business/quality system process data from different parts of the company.
• If applicable, to provide quality assurance support and direction to the analytical laboratory responsible for the testing and analytical batch release of all drug combination products and raw materials used at Penang Site. Responsible for ensuring that Raw Materials (specific to Active Pharmaceutical Ingredients, API), Finished Goods, non-routine and Stability testing is carried out in accordance with cGMP both in BSC laboratories and at the contract laboratories. Provide support and guidance in the areas of cGMP, Compliance, Regulatory and laboratory investigation including Out Of Specification/Lab Investigation Report/Out Of Trend. Preparation and compilation of Annual Product Reviews on DES products. Schedule and complete laboratory assessments.

Key Responsibilities

• Batch Release Analytical QA support.
• Implementation of internal requirements and external laws, regulations, guidances and standards as applicable to Boston Scientific quality systems.
• Has expertise in internal auditing techniques and is familiar with all regulatory requirements (e.g., FDA, ISO, cGMP and MDR).
• Lead and support site External Inspections.
• Plan, coordinate and conduct scheduled audits to assess compliance with FDA, ISO, cGMP and MDR, other applicable standard requirements and internal requirements. To include audit scheduling, investigation, and evaluation of audit observation and findings.
• Identify areas of potential noncompliance or improvements by managing and conducting internal audits to schedule.
• Attend global conference calls and meetings related to the internal audit process and etc.
• Lead the implementation of assurances, process controls, and CAPA systems designed to meet or exceed internal and external requirements.
• Support the site corrective and preventive actions process.
• Maintain the BSC Penang CAPA process.
• Develop and distribute CAPA metrics for facility management and the CAPA board. Work with CAPA phase owners to ensure timely completion of CAPAs.
• Educate functional areas on quality system requirements.
• Participate cross functionally and across business units to standardize Boston Scientific Quality System policies and procedures.
• Potentially act as team member in supporting quality disciplines, decisions, and practices.
• May on occasion be required to travel in order provide support the business or other sites in this area of responsibility.Gather facility quality metrics for the management review presentation.
• Collect and analyze business/quality system process data from different parts of the company.
• If applicable, to provide quality assurance support and direction to the analytical laboratory responsible for the testing and analytical batch release of all drug combination products and raw materials used at Penang Site. Responsible for ensuring that Raw Materials (specific to Active Pharmaceutical Ingredients, API), Finished Goods, non-routine and Stability testing is carried out in accordance with cGMP both in BSC laboratories and at the contract laboratories. Provide support and guidance in the areas of cGMP, Compliance, Regulatory and laboratory investigation including Out Of Specification/Lab Investigation Report/Out Of Trend. Preparation and compilation of Annual Product Reviews on DES products. Schedule and complete laboratory assessments.

Requirements

• Degree qualified in Science, Engineering, or a related discipline.
• Minimum 9 years of experience in quality background.
• Experience in the medical device industry is desirable.
• Experience in Non-Conforming Events and CAPA management.
• Experience in Internal Audit and External Audit activities.
• Experience in Management Review processes.
• Strong understanding of quality systems, regulatory compliance, and continuous improvement methodologies.
• Ability to work cross-functionally and drive quality system initiatives across the organization.

Required Skills

• Knowledge of ISO 13485.
• Knowledge of EU MDR.
• Knowledge of FDA Regulations.
• Knowledge in cGMP and Combination Device Regulations.
• Lead Auditor qualification is desirable.
• Internal and external audit management.
• CAPA systems and quality system management.
• Regulatory compliance and quality assurance expertise.
• Quality metrics analysis and management review reporting.
• Strong analytical, problem‑solving, and communication skills.
• Cross-functional stakeholder management and collaboration.

About Us

As a global medical technology leader for more than 45 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.