Senior Quality Engineer

Emerson Electric; Nilai; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading company in the engineering sector is looking for a Quality Assurance professional in Nilai, Malaysia. The role involves coordinating investigations for customer complaints, managing quality assurance functions, and ensuring compliance with relevant testing standards. Candidates should have a degree in Mechanical Engineering, experience in manufacturing, and strong problem-solving and leadership skills. The company emphasizes employee development and offers a supportive and innovative workplace environment.

Benefits

Medical insurance

Flexible time off

Employee Assistance Programs

Qualifications

• Certification as a QMS internal or lead auditor is required.
• Minimum 5 years in manufacturing operations.
• Familiarity with ISO QMS and PED necessary.

Responsibilities

• Coordinate investigation of customer complaints and provide feedback.
• Manage FQA functions, including inspection planning.
• Ensure compliance with testing procedures and standards.

Skills

Knowledge of standards

Effective leadership

Problem-solving skills

Analytical skills

Interpersonal skills

Education

Degree in Mechanical Engineering

Diploma in Engineering

Tools

Oracle systems

Microsoft Office

Job description

In This Role, Your Responsibilities Will Be:

CSN:

• Coordinate and guide staff for robust investigation of customer complaints or feedback.
• Provide feedback on customer complaints to relevant internal parties for awareness upon receipt of SRs and update SR status during Quality Councils.
• Verify the effectiveness of corrective and preventive actions.
• Liaise with internal parties, CSN, and LBP on investigation outcomes.

FQA:

• Manage and support FQA functions, including inspection planning and documentation.
• Coordinate with third parties or LBP regarding queries on valve assembly quality.
• Drive continuous improvement through DCRS analysis on relevant operational processes.
• Plan and manage activities, including scheduling, prioritization, and budgeting.

NDT:

• Ensure testing procedures comply with relevant standards (e.g., ASME, ASTM, ISO).
• Stay updated on standards changes and implement them in testing protocols.
• Collaborate with engineers, QA teams, and production staff to integrate testing into production.
• Provide technical support and mentorship to team members.

QC System:

• Guide team members and stakeholders to ensure efficient operations.
• Plan and lead activities, including scheduling, prioritization, and budgeting.

Audit:

• Support internal and external audit programs as scheduled.

Others:

• Perform other duties as assigned by management.
• Support continuous improvement initiatives related to SGIA, cost savings, and AI projects.
• Assist in plant safety improvement activities.
• Initiate actions to prevent non-conformance and verify corrective action effectiveness.

Who You Are:

• You act quickly and critically in fast-paced and unexpected situations, achieving results under tough circumstances.
• You are an active learner, viewing both success and failure as learning opportunities.

For This Role, You Will Need:

• Knowledge of standards such as ASME, ASTM, ANSI, NACE, and ISO.
• Familiarity with ISO QMS and PED.
• Certification as a QMS internal or lead auditor.
• Experience with Oracle systems, OASIS, QA Web Applications.
• Proficiency in Microsoft Office.

Preferred Qualifications That Set You Apart:

• Degree in Mechanical Engineering or related field/Diploma in Engineering.
• Knowledge of ISO 9001 and quality control techniques.
• Minimum of 5 years in manufacturing operations.
• Ability to analyze and develop solutions.
• Effective leadership, communication, and interpersonal skills.
• Strong analytical, critical thinking, and problem-solving skills; ability to work under deadlines.

Our Culture & Commitment to You:

At Emerson, we value a workplace where every employee is respected and empowered. We foster innovation, collaboration, and diversity, believing that great ideas come from diverse teams. We invest in your career development through mentorship, training, and leadership opportunities. We are committed to your success and to creating an inclusive environment that supports your growth.

We prioritize employee wellbeing by offering competitive benefits, medical insurance, Employee Assistance Programs, employee resource groups, recognition programs, and flexible time off, including parental leave, vacation, and holidays.