Senior Quality Assurance Manager

HSBC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

HSBC recherche un Senior Quality Assurance Manager pour rejoindre son équipe GPP en Asie-Pacifique. Ce poste clé implique une collaboration avec les responsables régionaux de QA pour assurer l'efficacité des processus d'assurance qualité, tout en développant des formations et en établissant des relations au sein de l'organisation.

Qualifications

• Expérience dans un rôle de gestion équivalent en assurance qualité.
• Connaissance des normes IIA.
• Capacité à établir des relations solides avec les parties prenantes.

Responsibilities

• Collaborer avec les responsables régionaux de QA pour surveiller les changements dans les environnements d'affaires.
• Contribuer au programme QAIP global.
• Répondre aux besoins de formation pour le personnel GIA.

Skills

Collaboration

Communication

Curiosité

Gestion de la qualité

Education

Diplôme en gestion de la qualité ou domaine connexe

Job description

Why join us?

The Senior Quality Assurance Manager is a key role within the Global Professional Practices (GPP) team, reporting directly to the Regional Head of Quality Assurance (QA), Asia Pacific. This position is crucial for executing the Quality Assurance and Improvement Programme (QAIP).

The role involves engaging with Regional Heads of QA, providing insights and feedback on QA reviews, and helping to drive GIA’s purpose, strategy, and digital initiatives to enhance assurance activities.

What you’ll do:

Collaborate with Regional Heads of QA to:

• Stay informed about changes in business and regulatory environments to effectively challenge risk and control coverage by audit teams.
• Deliver high-quality, value-added QA results.
• Contribute to the global QAIP program.
• Conduct QA Reviews following IIA Standards and best practices.
• Utilize QA techniques to improve operational effectiveness and review timing.
• Develop and deliver training programs for GIA staff to ensure knowledge and skills are appropriate.
• Establish relationships with other QA Managers for consistent and effective QA work.
• Communicate issues proactively with stakeholders, identifying root causes and strategic implications.
• Promote a culture of open communication, curiosity, and diversity of thought.
• Build credible relationships with GIA staff.