Senior QA Manager

STMicroelectronics; Muar; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global semiconductor company in Johor, Malaysia, seeks a Quality Assurance Manager to drive quality improvement initiatives and oversee compliance with industry standards. The ideal candidate has at least 10 years of experience in quality assurance within a manufacturing setting, preferably in the automotive industry, and possesses a Bachelor's degree in Engineering. This role offers the chance to lead teams and influence quality management practices effectively.

Qualifications

• Minimum 10 years of experience in quality assurance within manufacturing, preferably automotive.
• Proven experience managing customer complaint processes and driving quality improvements.
• Strong background in implementing quality systems compliant with IATF 16949.

Responsibilities

• Lead and manage internal quality audits to ensure effectiveness.
• Coordinate training programs for manufacturing specialists.
• Manage incoming material quality monitoring and supplier audit programs.

Skills

Customer ECC management

Quality system compliance

Internal quality audits management

Training and certification coordination

Plant process control

Supplier quality audit programs

Change management systems

Shopfloor quality engagement

Leadership and team management

Communication skills

Education

Bachelor's degree in Engineering or Quality Management

Tools

Six Sigma methodologies

Job description

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

YOUR ROLE

Technical Skills & Competencies

• Strong knowledge of customer ECC management and complaint resolution techniques to meet customer excursion targets.
• Proficient in quality system compliance and effectiveness monitoring, including IATF and automotive customer certification requirements.
• Ability to lead and manage internal quality audits to ensure continuous system effectiveness.
• Skilled in coordinating training and certification programs for manufacturing specialists to support manufacturing processes.
• Expertise in managing plant process control, quality gates, and clean room standards to meet industry requirements.
• Experience establishing and managing incoming material quality monitoring and supplier quality audit programs.
• Ability to manage plant process change management systems to ensure compliance with automotive requirements.
• Strong capability in managing shopfloor quality engagement programs, including quality campaigns and manufacturing workcell activities.
  
  

Leadership & Interpersonal Skills

• Strong leadership and team management skills to guide QA engineers, manufacturing specialists, and cross-functional teams.
• Excellent communication skills to interface effectively with product groups, customers, suppliers, and internal stakeholders.
• Proven ability to drive quality culture and continuous improvement initiatives at the plant and shopfloor levels.
• Ability to collaborate with multiple teams, including product groups and NPI, to ensure quality deliverables are met.
  
  

Additional Attributes

• Analytical mindset with strong problem-solving skills to implement systemic corrective actions and prevent reoccurrences.
• Detail-oriented and highly organized to manage multiple quality assurance functions simultaneously.
• Proactive approach to quality management, ensuring customer satisfaction and compliance with industry standards.
  
  

Your Skills & Experiences

• Bachelor’s degree in Engineering, Quality Management, or a related technical discipline.
• Minimum 10 years of experience in quality assurance within a manufacturing environment, preferably automotive industry.
• Proven experience managing customer ECC (Escalation and Complaint Control) processes and driving quality improvement programs to reduce customer complaints.
• Strong background in implementing and maintaining quality systems compliant with IATF 16949 and customer-specific automotive quality standards.
• Experience leading internal audit programs and ensuring ongoing quality system effectiveness.
• Hands-on experience managing First Article (FA), Repeatability & Reproducibility (R&R), and Electrostatic Discharge (ESD) controls in a manufacturing environment.
• Demonstrated ability to manage process controls, quality gates, and supplier quality audit programs.
• Practical knowledge of Six Sigma methodologies and experience leading Six Sigma projects.
• Experience working with New Product Introduction (NPI) teams to ensure quality standards are met for new product releases.
• Demonstrated leadership experience with responsibility for leading and managing a group of team members.
  
  

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

To discover more, visit st.com/careers