Senior Program Administrator

Sanmina; Seberang Perai; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Program Administrator to enhance customer satisfaction and operational efficiency. This role involves analyzing demand and order commitments, ensuring timely communication with customers, and acting as the key liaison between customers and internal teams. The ideal candidate will possess a Bachelor's Degree in Business Administration, Marketing, or Engineering and have a strong background in customer service. If you are self-motivated, a team player, and ready to contribute to a dynamic environment, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of experience in Program Administration or Customer Service.
• Strong interpersonal skills and ability to work independently.

Responsibilities

• Analyze demand and order commitments to meet customer requirements.
• Communicate with customers to ensure on-time delivery.

Skills

Interpersonal Skills

Self-motivation

Team Player

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Marketing

Bachelor's Degree in Engineering

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Job Description

• Order, Demand & Schedule Management - analyze demand and order commitment to meet Customer's requirements.
• Regular weekly review of metrics and deliverables. (Expected Outcome: Meet Key Business Indicators - Revenue Commit, Load versus Commit Gap, OTD, E&O, AR, ECO and RMA.)
• Communicating with Customer on deliveries to ensure On Time Delivery.
• Point of contact between customer and internal team, to ensure all deliverables are met.
• Any other duties assigned by Program Manager.

Job Requirement

• Candidate must possess at least a Bachelor's Degree in Business Administration, Marketing, Engineering or equivalent.
• At least 2 year(s) of working experience as Program Administrator or in Customer Service.
• Experience user of basic MS Office programs: Excel, MS Word and MS Presentation.
• Self-motivated nature and able to work independently with minimum supervision.
• Must be a team player, highly motivated and committed with strong interpersonal skills.