Senior Program Administrator

Plexus; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

Plexus, a global leader in consumer electronics manufacturing, is seeking a Program Manager for their Penang office. This role involves managing customer information, overseeing program activities, and coordinating with various departments to enhance client relationships and meet business objectives. The ideal candidate should have a degree and at least 5 years of experience in account management, strong multitasking abilities, and a solid understanding of the application development lifecycle. This is a unique opportunity to join a passionate team dedicated to creating innovative solutions that improve lives.

Benefits

Medical

Miscellaneous Allowance

Dental

Sports Facilities (e.g., gym)

Parking

Event Center

Employee Privilege Program

Meal Subsidy

Qualifications

• Minimum 5 years in corporate account management required.
• Ability to supervise entry-level and administrative staff.
• Technical degree preferred.

Responsibilities

• Managing customer information and client relations.
• Coordinating new product introduction activities.
• Improving business performance and customer satisfaction.

Skills

Multitasking

Client Relationship Management

Project Management

Understanding of Application Development Lifecycle

Contract Management Knowledge

Education

Degree in relevant field

Technical degree is an advantage

Job description

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• Organizing daily activities based on the goals of the business account.
• Working with SCM, Production, QA, and Engineering departments to develop plans for delivery to customers.
• Evaluating and assessing the programs’ strengths and weaknesses.
• Monitoring projects and overseeing overall status to ensure goals are met.
• Meeting with stakeholders to discuss program status and goals.
• Working with the customer management team to improve strategies.

Responsibilities:

• Managing customer information, sales/orders administration, and client relations.
• Establishing strong client relationships and perception.
• Coordinating NPI activities (new product introduction).
• Managing all activities with purchasing, master scheduler, production planning, production management, materials, engineering, quality, accounting, and management to meet customer requirements.
• Improving business performance and customer satisfaction.
• Initiating and managing projects from development to final production.
• Preparing quarterly cost and business reviews.
• Participating in company programs to achieve strategic goals.

Requirements:

• Degree with minimum 5 years of related experience in corporate account management.
• Technical degree is an advantage.
• Ability to multitask multiple projects.
• Ability to supervise entry-level and administrative staff.
• Understanding of application development lifecycle.
• Knowledge of contract management, P&L, and business practices.
• 5 openings available for growth with our Program management team.

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Your application will include the following questions:

• Expected monthly basic salary.
• Qualifications you possess.
• Years of experience as a Program Administrator.
• Languages you are fluent in.
• Years of project management experience.
• Experience as an Order Management Executive.

Consumer Electronics Manufacturing — More than 10,000 employees.

Make a difference with Plexus.

We are creators, innovators, experts in engineering, manufacturing, supply chain, and service, passionate about building a better world. Join our collaborative, imaginative team of problem-solvers and partner with leading companies worldwide to bring exciting, life-changing technologies.

Plexus is a global company where you can push the boundaries of innovation and discover your highest potential. Deliver solutions through visionary products that protect lives, connect cultures, and revolutionize experiences. Whether you're an experienced professional, a recent graduate, or a student eager to gain experience, you can make a real difference with a career at Plexus.

Perks and benefits include medical, miscellaneous allowance, dental, sports facilities (e.g., gym), parking, event center, employee privilege program, and meal subsidy.