Senior Product Manager (Growth & UX)

Hyphen Connect; Malaysia; On-site; MYR 250,000 - 300,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to lead user acquisition and product growth for a cryptocurrency exchange. This role involves crafting seamless onboarding workflows and KYC processes for various client types, ensuring an integrated experience across platforms. You will implement tracking, design analytics dashboards, and collaborate with teams to enhance product offerings. If you have a strong background in product management within the crypto space and a knack for driving growth through user feedback and collaboration, this is the perfect opportunity to make a significant impact in a rapidly evolving industry.

Qualifications

• 5+ years of product management experience in crypto trading or web3.
• Strong leadership skills with cross-functional teams.

Responsibilities

• Build and optimize trading onboarding workflows for mobile and web.
• Collaborate with Growth and CRM teams to boost conversions.

Skills

Product Management

User Acquisition

KYC Processes

Collaboration

Problem Solving

Communication

Tools

APIs

Smart Contracts

Git

Job description

We are hiring for one of our ecosystem projects - a cryptocurrency exchange.

They are seeking a Senior Product Manager to lead user acquisition and product growth efforts from conception to implementation. In this position, you’ll shape the future of trading onboarding by crafting seamless workflows and KYC processes for retail, VIP, and institutional clients across mobile and web platforms. You’ll integrate products, implement tracking, and design dashboards for analytics and CRM insights, while collaborating with Growth and CRM teams to boost conversions through targeted campaigns. Leading feature development and roadmap planning, you’ll also engage with users to gather feedback and drive continuous improvement.

In this role, you will:

• Build, iterate, and optimize best-in-class trading onboarding workflows, ensuring synergy across mobile app and website experiences.
• Ensure a smooth onboarding and KYC process for retail, VIP, and institutional clients.
• Connect products for an integrated experience across the suite.
• Implement event tracking and design dashboards for analytics and CRM insights.
• Collaborate with Growth and CRM teams on targeted campaigns to boost conversions.
• Lead feature definition with detailed specs and co-manage the product roadmap.
• Gather user feedback through testing and client interviews to enhance the product.

You might thrive in this role if you have:

• 5+ years of product management experience in crypto trading, DEX, or web3.
• 2+ years of experience in Growth or CRM initiatives with proven results.
• Track record of launching and improving scalable software or financial products.
• Strong leadership and collaboration skills with cross-functional teams.
• Familiarity with APIs, smart contracts, and version control systems like Git.
• Sharp problem-solving skills and a proactive, self-learning attitude.
• Excellent communication skills for building relationships with global teams.