Senior Product Manager

Nintex; Kuala Lumpur; Hybrid; MYR 80,000 - 130,000; Full time

Job summary

A leading company is seeking a Senior Product Manager for Shared Services to lead the strategy for core services on their multi-tenant platform. The role requires significant experience in product management with a focus on API-based services and event-driven architectures. The position offers a hybrid working model and extensive perks, including flexibility and opportunities for professional growth.

Benefits

Flexible, paid time off policy

Employee wellness programs

Community impact, paid volunteer time

Invention/patenting assistance

Qualifications

• 5+ years of product management experience in platform or developer-focused products.
• Strong understanding of API-based services and event-driven architectures.
• Excellent communication, stakeholder management, and strategic thinking skills.

Responsibilities

• Define and execute the roadmap for core platform services.
• Champion the use of common services across internal product teams.
• Leverage customer feedback and usage data to inform decisions.

Skills

API-based services

Strategic thinking

Stakeholder management

Excellent communication

Tools

SDKs

Event-driven architectures

Job description

About Nintex:

At Nintex, we are transforming the way people work, everywhere.

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.

Working in engineering:

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.

About the role:

As theSenior Product Manager for Shared Services, you will define and lead the strategy for the core services that underpin our multi-tenant platform—such aseventing, usage metering, notifications, and provisioning. These foundational capabilities are essential to delivering consistent, scalable, and efficient experiences across our suite of cloud-based products.

You’ll work closely with engineering, architecture, and internal product teams to ensure these services are robust, reusable, and aligned with both internal developer needs and customer-facing requirements. Your focus will be on driving adoption of these common services across the business, enabling faster time-to-market, improved operational efficiency, and a seamless developer experience.

This role is ideal for a product manager with a technical background and has experienced buildingAPI-first platforms,developer portals, SDKs and internal services leveraged by other internal product teams, who thrives in a fast-paced SaaS environment and is passionate about building the infrastructure and enablers that powers great software at scale.

Your contribution will be:

• Define and Drive Platform Vision:Develop and execute the roadmap for core platform services, ensuring alignment with broader product and business goals.
• Lead Foundational Capabilities:Own services such as eventing, usage metering, and notifications that enable scalable and consistent experiences across products.
• Drive Adoption and Value:Champion the use of common services across internal product teams and business units, maximizing their impact and ROI.
• Balance Execution and Strategy:Deliver short-term wins while building toward long-term platform scalability and innovation.
• Customer and Developer Focus:Leverage customer feedback and usage data to inform decisions, with a strong emphasis on developer experience and internal usability.
• Mentor and Lead:Support the growth of junior product managers and contribute to a high-performing, collaborative product culture.
• Cross-Functional Leadership:Collaborate with Engineering, Architecture, Design, and GTM teams to ensure seamless execution and alignment.

To be successful, we think you need:

• 5+ years of product management experience, ideally in platform or developer-focused products.
• Strong understanding ofAPI-based services,SDKs, andevent-driven architectures.
• Proven ability to manage complex product lifecycles and drive cross-functional initiatives.
• Excellent communication, stakeholder management, and strategic thinking skills.
• Experience withusage metering modelsand consumption-based product strategies is a plus.
• Experience mentoring or leading other product managers is a plus.

What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.