Senior Process Executive - Masterdata

Infosys Limited; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking a Senior Process Executive for Master Data Management in Petaling Jaya. The ideal candidate will manage service performance, support audits, and contribute to process improvements, requiring a basic degree and relevant BPO experience. This role is vital for maintaining effective data management and operational excellence.

Qualifications

• 1 - 2 years of experience in a BPO environment, preferably Retail/CPG Industry.
• Hands-on experience in Order to Cash process and ERP systems.

Responsibilities

• Manage Service Performance Review and support audit testing.
• Participate in UAT and assist in process improvements.
• Perform Customer & Project Master Data creation/amendment.

Skills

Proficient MS Excel

Education

Basic Graduate in any discipline

Tools

SAP

Web based tools

Job description

Senior Process Executive - Masterdata Process Executive

Technology|Microsoft Technologies|SQL Master Data Service - Administration and development

Company

ITL Malaysia

Requisition ID

114236BR

Job Descriptions:

• Manage Service Performance Review
• Support monthly or yearly audit testing by providing all relevant documentations.
• Manage / monitor query resolution related to Master Data
• Participate in UAT as when needed.
• Assist in developing and implementing process improvements to meet business goals.
• Perform any ad-hoc tasks and responsibilities which the superior may assign from time to time.

Job description

Job Descriptions:

• Perform Customer & Project Master Data creation / amendment.
• Manage Service Performance Review
• Support monthly or yearly audit testing by providing all relevant documentations.
• Manage / monitor query resolution related to Master Data
• Participate in UAT as when needed.
• Assist in developing and implementing process improvements to meet business goals.
• Perform any ad-hoc tasks and responsibilities which the superior may assign from time to time.

Job Requirements:

• Basic Graduate in any discipline is required.
• 1 - 2 years of experience in a BPO environment preferably Retail/CPG Industry.
• Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Claims etc.
• Experience in working on ERP systems i.e SAP & Web based tools.
• Proficient MS Excel