Senior PreSales

TiDB; Malaysia; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading technology company in Malaysia is seeking a highly skilled Solution Architect to design innovative solutions using TiDB. The ideal candidate has strong technical skills, effective communication abilities, and at least 2-5 years of relevant experience. You will educate customers, guide database design, and assist technical teams. This is a great opportunity for someone with a passion for technology and a collaborative mindset.

Qualifications

• 2-5 years of experience in solution design and implementation.
• Experience in technical support of databases or big data systems is a strong plus.
• Fluency in English required.

Responsibilities

• Educate customers on integrating TiDB and best practices.
• Guide the design and deployment of hybrid databases.
• Assist during a customer's implementation with technical questions.

Skills

Solution Architecture

Communication skills

Technical proficiency in cloud computing

Database experience

API design

Interpersonal skills

Docker/Kubernetes knowledge

Scripting in Python

Education

Bachelor's degree in Engineering, Computer Science or related field

Tools

MySQL

Postgres

MongoDB

Kubernetes

AWS

Azure

Job description

Role Overview

You have the rare combination of technical savviness and business acumen and you’re looking for a career where you can utilize both. As a Solutions Architect at PingCAP, you will hone each of these skills by advising a diverse set of customers on what is possible using TiDB.

We are seeking a highly skilled Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and implementing innovative solutions to meet our clients' business needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.

PingCAP’s Solutions Architects are empowered to come up with creative solutions on the spot, so we are looking for someone willing to challenge the status quo and roll up their sleeves. We welcome candidates with an entrepreneurial mindset to work together with our talented team. Be prepared to hit the ground running with a go-getter mentality.

Responsibilities

• Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications
• Understand customer requirements and communicate the business value of solving technology problems using TiDB
• Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization
• Work on RFPs / customer’s technical requirements with the Sales team
• Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB
• Create technical content to show customers how to integrate TiDB or implement best practices for new technologies
• During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise
• Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages
• Document the architectural solutions that customers have designed and deployed
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
• Public speaking by participating in physical or online events

Qualifications

• Proven experience as a Solution Architect or similar role, with a minimum of 2-5 years of experience in solution design and implementation
• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong technical proficiency in a wide range of technologies, including cloud computing, microservices architecture, API design, database systems, and security principles
• A strong database experience is a must. MySQL experience is most preferred
• A strong understanding of the software development lifecycle
• Working understanding of code and scripting in Python, Shell, or Golang is a plus
• Docker/Kubernetes knowledge is a strong plus
• Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform
• Typically 15-25% travel, depending on role
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred
• Fluency in English is required
• Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) or big data systems (Kafka, Cassandra, Elasticsearch, Hadoop, Spark, etc) is a strong plus
• Experience in operating MySQL, Cassandra, Postgres, and other transactional databases in a large-scale production environment is a strong plus
• Experience in operating databases in Kubernetes or public cloud environments is a strong plus

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.