Senior Platform Engineer (Kubernetes & Ansible)

TRIIIO VERTEX SDN. BHD.; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a Senior Service Operations Specialist to manage Kubernetes clusters and automate operations with Ansible. The ideal candidate has significant experience in customer-facing roles and must be skilled in tools like IBM MQ and Forgerock. This position offers a competitive salary of up to RM 12,000 per month and opportunities for professional growth.

Benefits

Competitive salary package up to RM 12,000

Opportunity to join a new operations team

Supportive team culture

Investment in professional growth

Standard working hours with on-call duty

Qualifications

• Demonstrable hands-on experience managing on-premise Kubernetes clusters.
• Minimum 3-4 years of experience writing and developing Ansible scripts.
• Proven experience with RHEL 7/8 and VMware ESXi/vSphere.

Responsibilities

• Manage the full lifecycle of on-premise Kubernetes clusters.
• Write and modify Ansible scripts to automate tasks.
• Monitor service performance and troubleshoot complex incidents.
• Coordinate with teams and vendors to meet customer SLAs.

Skills

Kubernetes Expertise

Ansible Scripting

Operational Depth

Customer-Facing Experience

Tools

IBM MQ

Forgerock

RHEL 7/8

VMware

Dynatrace

Job description

About our Client

Our Client is a global leader in the air transport industry, providing the technology that powers seamless and efficient travel for airlines, airports, and governments worldwide. For over 70 years, they have been at the forefront of innovation, developing solutions for everything from passenger processing and baggage tracking to border management and in‑flight connectivity.

About the Opportunity

We are seeking a highly skilled Senior Service Operations Specialist (Applications Engineer) with deep specialization in Container Platform Automation to join a foundational team for a major new project. This unique opportunity places you on the ground floor to build and shape the operational success of a brand‑new system.

What You Will Do

• Perform administrative‑level tasks and manage the full lifecycle of on‑premise Kubernetes clusters, ensuring high availability and robust security.
• Write and modify complex Ansible scripts from scratch to automate configuration, deployment, and operational tasks across the environment.
• Proactively monitor service performance using tools like Dynatrace and conduct in‑depth troubleshooting of complex incidents, collaborating with technical teams on root cause analysis (RCA).
• Manage day‑to‑day service operations, coordinating with teams and vendors to ensure strict adherence to customer SLAs.
• Work extensively with core technologies, including IBM MQ and Forgerock, which are crucial for daily operations.
• Deploy system changes, develop operational procedures, and maintain up‑to‑date documentation.
• Work within a Red Hat Enterprise Linux (RHEL) and VMware environment, performing necessary system administration tasks.

What You Must Bring (Mandatory Requirements)

• Kubernetes Expertise (Administrative Level) – Demonstrable hands‑on experience managing on‑premise Kubernetes clusters, including cluster administration, networking, and security.
• Ansible Scripting (Development Focus) – Minimum 3–4 years of deep experience writing and developing new scripts and playbooks, not just basic configuration.
• Crucial Application Experience – Hands‑on operational experience with IBM MQ and Forgerock.
• Operational Depth & Systems – Proven experience with RHEL 7/8, VMware ESXi/vSphere, and complex incident troubleshooting.
• Customer‑Facing Experience – Minimum 3–5 years in an application/system support domain, dealing directly with internal/external customers and delivering to SLAs.

What Will Make You Stand Out (Nice‑to‑have Skills)

• Advanced monitoring and logging tools, specifically Dynatrace and Elasticsearch/Kibana.
• Relevant certifications such as CKA, RHCSA/RHCE, or Ansible scripting certifications.
• Programming knowledge in Python, Shell, or Perl.
• Familiarity with other container technologies like Docker.
• Experience in the airline or air transport industry (ATI).

What Our Client Offer

• A competitive salary package of up to RM 12,000 per month.
• The opportunity to be a founding member of a new, high‑impact operations team.
• A supportive and collaborative team culture that values problem‑solving and knowledge sharing.
• Investment in professional growth with access to on‑the‑job and formal external training.
• Standard working hours (9:00 AM – 6:00 PM) with a rotational on‑call standby duty for escalations.