Senior Payroll Specialist (Malaysia & APAC) (1 Year Contract)

Support Services Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

SWIFT is hiring a Senior Payroll Specialist to lead end-to-end Malaysia payroll and support APAC payroll operations. You will manage external providers, ensure compliance, and drive payroll improvement projects across the region.

The role requires at least 5 years in payroll, deep knowledge of Malaysia tax rules, and advanced Excel skills. Mandarin is a plus for China payroll support.

Qualifications

• Bachelor's degree in HR, Accounting, Finance, or related field.
• Minimum 5 years payroll experience, incl. 3+ years Malaysia payroll processing.
• Strong knowledge of Malaysia payroll taxation and statutory requirements.
• Experience managing outsourced payroll providers for corporate clients preferred.
• Experience supporting multi-country APAC payroll (China/India/Australia) is a plus.
• Payroll implementation, migration or system integration projects experience desired.
• Advanced Excel skills; Power Query for automation highly preferred.
• Familiarity with HRIS/payroll platforms like Workday or SAP is advantageous.
• Good command of English; Mandarin helpful for China payroll.

Responsibilities

• Independently manage end-to-end Malaysia payroll processing.
• Support payroll operations across APAC, esp. China and India.
• Prepare and validate payroll inputs/outputs for hires, changes, bonuses.
• Ensure compliance withMalaysia payroll tax and statutory requirements.
• Manage employee tax clearance and CP21/CP22 processes where applicable.
• Perform payroll reconciliations and resolve discrepancies.
• Partner with HR, Finance and Treasury on funding and audits.
• Manage outsourced payroll providers and monitor SLA performance.
• Lead onboarding or implementation projects for payroll systems.

Skills

End-to-end payroll processing

APAC payroll knowledge

Malaysia payroll taxation knowledge

Outsourced payroll management

Advanced Excel (Power Query)

Workday / SAP familiarity

English; Mandarin helpful

Education

Bachelor's degree in Human Resources, Accounting, Finance, Business Administration or related discipline

Tools

Power Query

Excel

Workday

SAP

Job description

ABOUT US

We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.

We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.

Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

About the Role

The SWIFT APAC Payroll Team manages payroll operations across multiple countries in the Asia-Pacific region, working closely with Global HR, regional HR Business Partners, Finance, Treasury and external payroll providers. We are seeking an experienced and detail oriented Senior Payroll Specialist to support Malaysia and regional APAC payroll operations. This role will focus on ensuring accurate and compliant payroll delivery, managing external payroll providers, and supporting payroll projects and process improvements across the region.

Qualifications & Experience

• Bachelor's degree in Human Resources, Accounting, Finance, Business Administration or a related discipline.
• Minimum 5 years of payroll experience, including at least 3 years of hands-on, end-to-end Malaysia payroll processing.
• Strong knowledge of Malaysia payroll taxation and statutory requirements, including PCB/MTD, EPF, SOCSO, EIS, tax clearance and year-end reporting.
• Experience managing outsourced payroll providers; prior experience working for a payroll outsourcing/service provider supporting corporate clients is highly preferred.
• Plus point if you have experience supporting multi-country APAC payroll, such as China, India and Australia.
• Experience in payroll implementation, migration, onboarding or system integration projects, including data mapping, testing, validation and reconciliation.
• Advanced Microsoft Excel skills; Power Query experience for automation and data analysis is highly preferred.
• Familiarity with HRIS/payroll platforms such as Workday or SAP would be an advantage.
• Good command of English; Mandarin proficiency would be an advantage for supporting China payroll.

Key Responsibilities

Payroll Operations & Compliance

Independently manage end-to-end Malaysia payroll, ensuring accurate, timely and compliant payroll processing.

Support payroll operations across assigned APAC countries, particularly China and India.

Prepare, review and validate payroll inputs and outputs, including new hires, terminations, salary changes, bonuses, allowances, deductions and statutory contributions.

Ensure compliance with Malaysia payroll tax and statutory requirements, including PCB/MTD, EPF, SOCSO, EIS, taxable benefits and year-end reporting.

Manage employee tax clearance and related statutory processes, including CP21, CP22, CP22A and CP22B, where applicable.

Perform payroll reconciliations covering payroll registers, bank files, statutory contributions and payroll accounting reports.

Investigate and resolve payroll discrepancies and provide guidance to employees and stakeholders on payroll, tax and statutory matters.

Partner with HR, Finance and Treasury on payroll funding, payments, accounting reconciliation, audits and statutory reporting.

Payroll Provider & Stakeholder Management

Manage outsourced payroll providers across assigned APAC countries and monitor service quality, accuracy, compliance and SLA performance.

Review provider deliverables, resolve payroll issues and drive improvements in service delivery and payroll controls.

Assess provider capabilities and performance against market standards and support payroll provider evaluations and RFPs where required.

Partner with Global HR, regional HRBPs, Finance, Treasury and other stakeholders to ensure smooth regional payroll operations.

Payroll Projects, Systems & Process Improvement

Support or lead payroll provider onboarding, implementation, migration and transition projects across APAC.

Manage payroll system integration activities, including requirements gathering, data mapping, interface validation, testing, reconciliation and go-live preparation.

Conduct payroll process and provider health checks to identify operational gaps, risks and improvement opportunities.

Use Excel, Power Query and other tools to automate payroll processes, improve data accuracy and reduce manual effort.

Drive payroll standardisation, automation, controls and continuous