Senior Ops Analyst - Corporate eServices & Cash Management

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 39,000 - 78,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking a detail-oriented Operations Assistant to support Corporate eServices. You will process form registrations and maintenance requests, ensuring accuracy and compliance with internal policies and regulatory standards.

The role requires strong multitasking skills, good communication, and the ability to collaborate with the Singapore team and subsidiaries to meet SLAs, KPIs, and risk controls while maintaining high service quality.

Qualifications

• Bachelor’s degree with/without banking experience; fresh graduates welcome.
• Meticulous, detail-oriented and fast learner.
• Ability to multi-task and meet tight deadlines.
• Good communication and interpersonal skills.

Responsibilities

• Process form registrations and maintenance requests accurately and within SLA.
• Meet SLA/KPI targets with Singapore and subsidiaries.
• Maintain end-to-end controls and compliance to protect interests.
• Assist with queries from Middle Office and RM teams to deliver quality service.
• Escalate issues promptly to Team Head and Singapore team.

Skills

Attention to detail

Multi-tasking

Communication skills

Team player

Self-starter

Education

Bachelor’s degree

Tools

MS Excel

Excel VBA

Macros

Job description

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking a detail-oriented Operations Assistant to support Corporate eServices. You will process form registrations and maintenance requests, ensuring accuracy and compliance with internal policies and regulatory standards.

The role requires strong multitasking skills, good communication, and the ability to collaborate with the Singapore team and subsidiaries to meet SLAs, KPIs, and risk controls while maintaining high service quality.