Senior Operations Executive - Kota Bharu Branch

Job Description - Senior Operations Executive - Kota Bharu Branch (250000BA)

Job Responsibilities:

• Able to lead and supervise a team of staff in the department.
• Able to plan capacity and allocate resources accordingly to meet the required turnaround time.
• Manage the daily operations of the department to ensure effectiveness and efficiency.
• Manage daily, monthly, quarterly, and regulatory reporting to relevant parties on an accurate & timely basis to ensure compliance.
• Champion quality, process improvements, and other service enhancement projects to maintain high service levels.
• Ensure that procedures are well documented and updated.
• Willing to handle cash.

Job Requirements:

• Preferably a recognized University degree.
• Candidates with 5 years of relevant experience are encouraged to apply.
• Good written and verbal communication skills, highly organized.
• Skill in advanced Excel & SharePoint.
• Proactive, able to work and manage assignments independently.
• Proven analytical, communication, and interpersonal skills.
• Strong leadership and people management skills and teamwork-oriented.