Senior Officer/Manager, Mortgage Specialist, PFS, City Square Branch (Johor)

UOB; Johor Bahru; On-site; MYR 30,000 - 70,000; Full time

Job summary

Join a leading bank in Asia as a key player in the Retail function, focusing on strategic customer acquisition for mortgage products. This role is perfect for those with a passion for sales and customer service, offering the chance to make a significant impact on the bank's growth and profitability. You'll be responsible for advising clients, preparing mortgage packages, and building lasting relationships. With a supportive team environment and a commitment to personal and professional development, this position is ideal for motivated individuals looking to thrive in the banking sector.

Qualifications

• Minimum 2 years of experience in sales, preferably in banking.
• Strong communication skills and customer relationship management.

Responsibilities

• Acquire new customers for mortgage products through marketing channels.
• Develop and maintain customer relationships to grow the bank's portfolio.
• Contribute to branch profitability by delivering suitable mortgage packages.

Skills

Business-to-consumer sales

Effective communication

Customer relationship management

Result-driven mindset

Education

Bachelor's degree

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

• In charge of the strategic acquisition of new customers for mortgage/housing loan products through the available marketing channels. Role includes advising, preparing, and delivering suitable mortgage packages for the customer.
• Grow the bank’s current customer portfolio in providing product solutions in accordance with the Bank's prescribed standards and regulatory requirements.
• Contribute to the profitability and growth of the branch by developing and maintaining customer relationships through utilising the full spectrum of banking services.

Job Requirements

• Minimum 2 years of working experience in business-to-consumer sales with proven track record.
• Sales experience in Banking Retail Products preferably in mortgage sales will be an added advantage.
• Demonstrate effective written and verbal communication skills.
• Possess own transport and willing to travel.
• Result driven and comfortable dealing/interacting with all levels of people.
• Fresh graduates are welcomed.
• Committed, confident, determined, self-motivated and a team player.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.