Senior Network Engineer

Singtel; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading company is seeking a Senior Network Engineer to support its IT operations. The role requires managing Cisco Network devices and firewalls, ensuring optimal network performance, and collaborating on network upgrades. The ideal candidate will hold a degree in IT and have extensive hands-on experience with networking technologies.

Qualifications

• Minimum of 5 years’ experience in managing IT Service Delivery.
• Hands-on experience in BGP/OSPF required.
• Strong technical competency with recognized certifications in Network & Security or Systems.

Responsibilities

• Support all Cisco Network devices and firewalls as well as manage LAN/WAN equipment.
• Perform regular monitoring and maintenance of the network infrastructure.
• Respond promptly to network incidents and provide resolutions.

Skills

CISCO

Router

Switches

LAN/WAN

Firewall

Load Balancer

BGP

OSPF

Technical competency

Education

Degree in Computer Science/IT or equivalent

Job description

Be a part of something BIG!

The role of Senior Network Engineer is to support the IT operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).

• Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
• Configures, tests, and maintains LAN/WAN equipment and related services.
• Able to rotate on 24x7 and to be on standby on a 12-hour shift basis
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
• Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Keep up-to-date with emerging networking technologies, trends, and best practices to recommend and implement network enhancements.
• Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.

Skills for Success:

• A Degree in Computer Science / IT or equivalent
• A minimum of 5years’ experience in Managing IT Service Delivery
• Experience in Router, Switches, LAN/WAN, Firewall, Load Balancer, CISCO is a strong advantage
• Hands-on experience in BGP/ OSPF is required for the role
• Experience in Single or Multi VRF is an added advantage
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Ability to work on 12-hour shift

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