Senior Network Engineer

Singtel Group; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading company is looking for a Senior Network Engineer to oversee IT operational activities, ensuring optimal performance of network infrastructure. Candidates should have a Degree in Computer Science and at least 5 years of relevant experience. This role focuses on supporting various network devices, performing regular monitoring, and maintaining documentation, with a strong emphasis on Cisco experience and technical competency.

Qualifications

• Minimum 5 years’ experience in IT service delivery.
• Hands-on experience with BGP/OSPF is required.
• Recognized professional certifications in Network & Security or Systems are preferred.

Responsibilities

• Support Cisco Network devices, Checkpoint & Fortigate Firewalls, and maintain LAN/WAN.
• Respond to network incidents and perform root cause analysis.
• Monitor network performance and implement corrective actions.

Skills

Routing

Switching

LAN/WAN

Firewall

Load Balancer

Cisco

BGP

OSPF

Network Documentation

Service Continuity

Education

Degree in Computer Science / IT or equivalent

Job description

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The role of Senior Network Engineer is to support the IT operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).

• Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balancers, DNS, SDN, IPAM, Wireless, Tacacs, and VPN
• Configure, test, and maintain LAN/WAN equipment and related services.
• Able to rotate on 24x7 and be on standby on a 12-hour shift basis
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply with ITSM/ITIL methodologies in daily operations, e.g., Change, Incident, Service Request & problem management.
• Respond promptly to network incidents, perform root cause analysis, and provide temporary and/or permanent resolutions for escalated issues
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to services.
• Maintain network documentation, including diagrams, configurations, and SOPs.
• Coordinate with vendors and service providers for procurement, maintenance, and troubleshooting of network equipment.
• Stay updated with emerging networking technologies, trends, and best practices to recommend and implement enhancements.
• Provide technical support and guidance to end-users and IT teams regarding network issues, troubleshooting, and preventive measures.
• Monitor and measure system performance and availability proactively; implement corrective actions as needed
• Support service continuity measures such as backup/restore procedures and disaster recovery plans.

Skills for Success:

• A Degree in Computer Science / IT or equivalent
• A minimum of 5 years’ experience in managing IT service delivery
• Experience with Router, Switches, LAN/WAN, Firewall, Load Balancer, Cisco is a strong advantage
• Hands-on experience with BGP/OSPF is required
• Experience with Single or Multi VRF is an added advantage
• Strong technical competency with recognized professional certifications in Network & Security or Systems
• Ability to work on 12-hour shifts

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