Senior Network and Security Engineer

Logicalis; Cyberjaya; Hybrid; MYR 45,000 - 70,000; Full time

Job summary

Logicalis seeks a Senior Network and Security Engineer to join their Managed Network and Security Team. In this role, you'll provide technical expertise, mentor junior engineers, and lead initiatives to enhance customer environments through innovative solutions and best practices in network management.

Benefits

Supportive team environment

Flexible working arrangements

Opportunities for professional growth

Qualifications

• Significant hands-on experience in LAN/WAN networks and optimization.
• Ability to manage wireless devices and network security.
• Strong passion for knowledge development and sharing.

Responsibilities

• Provide third-level technical expertise for network and security issues.
• Lead workshops to identify trends in customer environments.
• Document solutions in the knowledge management system.

Skills

Network optimization

Technical support

Relationship management

Tools

Aruba

Cisco Meraki

Palo Alto

Fortinet

SD-WAN

Job description

Job Description

As a Senior Network and Security Engineer (Level 3/ SME), you will be part of the Managed Network and Security Team, dedicated to improving our customers' environments through automation and optimization. Great customer experience success is measured by our customer systems' compliance and availability.

You will:

1. Provide third-level technical expertise and operational support for network and security service requests and issues.
2. Be the final escalation point for technical knowledge and expertise.
3. Lead workshops to identify trends and problems within customer environments.
4. Develop new solutions to improve our customer environments.
5. Create permanent corrective fixes and deploy them following appropriate change processes.
6. Document solutions and knowledge in Logicalis knowledge management system.
7. Mentor junior engineers to help develop their skills.

Requirements

• Significant hands-on experience in LAN/WAN networks and optimization, including managing wireless devices, VOICE, and network security.
• Experience with Aruba, Cisco Meraki, Palo Alto, Fortinet security, and SD-WAN is a plus.
• An analytical and systematic approach to issue resolution, coupled with excellent relationship management skills.
• A strong passion and desire to develop and share knowledge.
• Traits aligned with our company values: being "Obsessed" with customer outcomes, "Action" oriented, and possessing a strong sense of "Teamwork".

Benefits

As a valued member of 'Logicalis Asia Pacific MSC', you will enjoy several benefits, such as:

• A supportive team environment known for being "Unselfish with knowledge", "Flexible and Diverse", and supportive of sharing success.
• Opportunities to grow and transition into different roles, with support for learning new skills.
• Engagement in meaningful projects that impact change and allow for professional growth.
• Flexible, modern, hybrid working arrangements that balance remote work and in-person collaboration.

Application Requirements

No, you do not need to meet all requirements to apply. We value character traits such as Confidence, Capability, and Curiosity, which can be developed on the job.

About Us

We are Logicalis, Architects of Change, helping organizations succeed in a digital-first world through our technology expertise. With over 7,000 employees across 27 countries, we serve more than 10,000 clients globally, providing services that optimize operations, reduce risk, and empower employees.

We support applicants with disabilities or neurodiversity by providing accommodations during the application process. Please let us know if you need any specific support.