Senior Merchandiser - Marketplace

Gulf Marketing Group (GMG Group); Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global well-being company seeks a Senior Merchandiser for Marketplace to manage brand accounts across e-commerce platforms. This role focuses on driving sales, optimizing inventory, and enhancing online visibility through strategic pricing and promotions. Ideal candidates will have a Bachelor's degree and 2-6 years of e-commerce experience.

Qualifications

• 2 - 6 years of experience in e-commerce marketplace operations.
• Hands-on experience with marketplace platforms and Seller Centre tools.

Responsibilities

• Achieve sales and GPV targets across marketplaces.
• Plan and execute pricing strategies and promotional activities.
• Ensure accurate stock planning and availability.

Skills

E-commerce Operations

Sales Management

Data Analysis

Inventory Management

Brand Management

Communication

Education

Bachelor’s degree in Business

Tools

Microsoft Excel

PowerPoint

SAP

Vinculum

Job description

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the role:

The Senior Merchandiser (Marketplace) will be responsible for managing brand accounts across e-commerce marketplaces, with a focus on driving sales, analyzing performance metrics, and implementing strategies to improve business outcomes and online visibility.

Reporting to the Manager - ECommerce , you will be responsible for:

Key Responsibilities:

Sales and Target Management

• Achieve sales and Gross Product Value (GPV) targets for each brand across marketplaces and countries
• Monitor sales performance regularly and implement strategies to drive growth

Pricing and Promotion Execution

• Plan and execute pricing strategies and promotional activities during both business-as-usual (BAU) periods and major campaigns
• Collaborate with internal teams and marketplaces to optimize promotional effectiveness

Inventory Management

• Ensure accurate stock planning and availability across all marketplaces to meet sales targets
• Coordinate with supply chain teams to prevent stockouts or overstock situations

Performance Reporting and Analysis

• Generate and analyze performance reports to identify trends, gaps, and opportunities
• Develop actionable insights to enhance sales and marketplace effectiveness

Store and Brand Representation

• Maintain brand consistency and visibility across marketplace storefronts
• Ensure strategic product placement and accurate listing of key products

Requirements:

• Bachelor’s degree in Business, Commerce, Retail, or related fields
• 2 - 6 years of experience in e-commerce marketplace operations, preferably with platforms such as Shopee, Lazada, or enablers like ADA, GTech, etc.
• Hands-on experience with marketplace platforms and Seller Centre tools
• Proficient in Microsoft Excel and PowerPoint for reporting and presentation purposes
• Knowledge of SAP and Vinculum systems is a strong advantage
• Excellent command of English, both written and spoken; Proficiency in Mandarin would be an added advantage