Senior Marketing Specialist

Zurich; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading company in the insurance sector seeks a Sales Representative to manage customer relationships and drive growth through effective sales strategies. This role involves supporting clients with their insurance needs, providing training on products, and analyzing processes for improvements. Ideal candidates will have a strong sales background and knowledge of the insurance industry, with the ability to build long-term relationships with clients.

Qualifications

• 3+ years in Sales or Zurich Certified Insurance Apprentice.
• Knowledge of sales principles and insurance regulations.
• Ability to obtain licenses as required.

Responsibilities

• Manage daily processes for operational and strategic objectives.
• Develop profitable relationships with customers.
• Lead short-term projects and provide product training.

Skills

Sales techniques

Customer service

Problem-solving

Knowledge of Microsoft Office

Education

High School Diploma or Equivalent

Associate Degree (Zurich Certified Insurance Apprentice)

Job description

Job Summary To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service. Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit; personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job Qualifications

Required:
• High School Diploma or Equivalent and 3 or more years of experience in the Sales area

OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area

AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:
• 2 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements