Senior Manager, Software Engineering

AIA Shared Services; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

AIA is seeking a Software Engineering Leader in Kuala Lumpur to lead a team of engineers in delivering reliable, secure, and scalable digital solutions. You translate business requirements into technical delivery plans, oversee the SDLC, and drive engineering excellence across the organization.

You will mentor engineers, manage stakeholders, ensure security and compliance, and foster a high-performance culture operating across Asia. Hands-on capability and strong communication are essential.

Qualifications

• Bachelor’s degree in engineering, computer science, or related field.
• Minimum 8 years of professional experience in web/app/technical product management.
• Hands-on capability and the ability to translate vision into reality.
• Strong written and verbal communication skills.
• Understanding of product management lifecycle and web/application best practices.
• Ability to organize, prioritize and manage multiple projects and stakeholders.
• Familiarity with Agile and Waterfall methodologies.

Responsibilities

• Lead end-to-end delivery of software development initiatives within time, scope and budget.
• Translate roadmaps and requirements into executable delivery plans.
• Oversee SDLC activities and ensure quality standards.
• Promote engineering best practices including secure coding and CI/CD.
• Provide technical leadership and guide engineers and tech leads.
• Collaborate with stakeholders, architects and vendors to ensure delivery success.

Skills

Leadership

People management

Delivery management

Stakeholder collaboration

Hands-on engineering

Communication

Agile

Waterfall

Education

Bachelor’s degree in engineering or computer science

Tools

ASP & VB.NET

Bootstrap

Telerik

Web services (JSON, SOAP)

Oracle

SQL

Sybase

JAVA

Java Servlet 2.0

DevSecOps

Cloud Computing

API Gateway

Job description

Innovate and shape what comes next. At AIA, your expertise, perspective and ideas can help us become a faster, simpler and more connected organisation while contributing to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on real-world challenges, collaborate with talented colleagues and turn technology, data and bold ideas into simpler experiences, smarter solutions and positive outcomes for our customers and communities. Join us to create what comes next, grow through new experiences and extend your impact across Asia.

About the Role

Lead and manage a team of Software Engineers in delivering reliable, secure, and scalable digital solutions that support business objectives. The role is responsible for overseeing software development activities, ensuring technology solutions are delivered on time and within quality standards, while driving engineering excellence, operational stability, and team development. The incumbent will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into effective technical solutions. In addition, the role is accountable for people management, capability development, coaching, and fostering a high-performance engineering culture.

Delivery Management & Execution

• Lead end‑to‑end delivery of software development initiatives, ensuring projects are completed within agreed timelines, scope, budget, and quality standards.
• Translate product roadmap and business requirements into executable technical delivery plans.
• Manage application development activities throughout the software development lifecycle.
• Monitor project risks, issues, dependencies, and resource constraints, and implement appropriate mitigation plans.
• Ensure compliance with technology standards, architecture guidelines, security requirements, and operational processes.
• Oversee application releases, deployment planning, and post‑production support activities.
• Drive delivery predictability through effective sprint planning, estimation, prioritization, and execution.

Software Engineering Leadership

• Provide technical leadership and guidance to software engineers across development activities.
• Promote engineering best practices including secure coding, code reviews, automated testing, CI/CD, DevSecOps, and cloud‑native development.
• Ensure applications are designed with scalability, maintainability, resilience, and performance in mind.
• Partner with enterprise architects and solution designers to ensure alignment with technology standards.
• Drive continuous improvement initiatives to enhance software quality, development productivity, and operational efficiency.
• Support technology modernization efforts and technical debt remediation activities.

People Management & Talent Development

• Lead, coach, and develop a team of Software Engineers and Technical Leads.
• Conduct performance management, goal setting, career development, and succession planning activities for team members.
• Foster employee engagement and cultivate a collaborative, inclusive, and high‑performance culture.
• Identify capability gaps and implement learning and development plans to strengthen engineering competencies.
• Manage resource allocation and workforce capacity to support delivery commitments.
• Support recruitment, onboarding, and retention of engineering talent.

Stakeholder Collaboration

• Collaborate with business stakeholders, Product Owners, Project Managers, architects, and other technology teams to ensure successful solution delivery.
• Provide regular updates on delivery status, risks, issues, and dependencies.
• Serve as the primary technology contact for assigned applications and platforms.
• Work closely with vendors and external partners to support delivery and operational requirements.
• Ensure business expectations are managed appropriately and technology commitments are met.

Application Support & Operational Excellence

• Ensure stability, availability, and performance of production applications under assigned portfolio.
• Lead incident resolution, root cause analysis, and service improvement initiatives.
• Monitor operational metrics and implement corrective actions to improve service reliability.
• Support audit, risk, security, and regulatory compliance requirements.
• Ensure proper documentation, knowledge management, and adherence to operational procedures.

Minimum Job Requirements:

• Bachelor’s degree, preferably in engineering, computer science, or other related degree.
• Min. 8 years’ professional experience within web, app or technical product management.
• Well versed with the latest innovation in digital and able to transition a vision or an idea into reality within current limitations.
• Must be able to work hands‑on.
• Good written and verbal communication skills.
• Understanding of the product management lifecycle and of web/application best practices.
• Able to organize, prioritise and manage multiple projects and stakeholders.
• Understanding of a variety of methodologies from Agile to Waterfall, and of common software development practices.

Preferred technical knowledge/skills

• ASP & VB.NET, Bootstrap, Telerik, web services development (json, soap), Oracle, SQL, Sybase, JAVA, Java Servlet 2.0, Window batch script.
• XCOM, SFTP, Crystal Report, Share Point, AEM, DevSecOps, Cloud Computing, Enterprise Service Bus, BPM, API Gateway.
• #LI‑DNI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

“Better” starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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