Senior Manager, Software Development & Operations

CompAsia; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading company specializing in certified pre-owned mobile devices is seeking a Senior Manager for Software Development & Operations. In this pivotal role, you will oversee software development projects, manage IT support teams, and engage with stakeholders. The ideal candidate will have extensive experience in software development and team leadership, ensuring timely project delivery while adhering to security standards. Join an innovative team that values performance and collaboration while enjoying perks like medical and dental coverage, sports facilities, and employee purchase programs.

Benefits

Medical

Dental

Sports Facilities

Flexi Allowances

Employee Purchase Programs

Qualifications

• 7-10 years in a managerial role leading a software development team (>10 members).
• 5+ years as a software developer or team lead.
• Experience with agile project management and stakeholder engagement.

Responsibilities

• Manage regional software development and IT support activities.
• Coordinate with team leads and address impediments.
• Evaluate technologies and recommend options to the business.

Skills

Leadership

Organizational Skills

Communication

Agile Project Management

SDLC Knowledge

Attention to Detail

Education

BSc in Computer Science

Equivalent Experience

Tools

Cloud Platforms (AWS, Azure, GCP)

PHP

MERN/MEAN Stacks

Job description

Senior Manager, Software Development & Operations

We are seeking a positive, proactive, and experienced Senior Manager, Software Development & Operations to oversee software development activities and manage daily IT support and product enhancements. The role involves delivering efficient service and solutions, maximizing performance against KPIs and SLAs.

Reporting To

Group, Head of Technology

Main Job Tasks and Responsibilities

• Manage regional software development and support activities by collaborating with team leads, developers, support staff, and business users.
• Liaise with stakeholders such as management, vendors, and end-users regarding project requirements.
• Work with system analysts, developers, and testers to ensure software delivery as per specifications.
• Manage daily sprints with team leads and address impediments.
• Oversee IT support team activities, ensuring timely issue resolution.
• Motivate team members in a fast-paced, collaborative environment.
• Evaluate technologies and solutions, recommending appropriate options to the business.
• Coordinate resource allocation with the Head of Technology and assign tasks accordingly.
• Ensure timely delivery of software development projects within scope.
• Implement document control and secure coding policies.
• Assist with technical escalations and system design challenges.
• Advise on system performance improvements and innovative solutions.
• Monitor project progress and implement necessary changes.
• Ensure compliance with IT security, organizational policies, and standards.

Qualifications & Experience

• BSc in Computer Science, MIS, Engineering, or related field, or equivalent experience.
• 7-10 years in a managerial role leading a software development team (>10 members) and managing IT support.
• 5+ years as a software developer or team lead in PHP or MERN/MEAN stacks.
• Experience with agile project management and stakeholder engagement.
• Understanding of SDLC and secure coding practices.
• Experience with cloud platforms like AWS, Azure, or GCP is advantageous.
• Strong leadership, organizational, and communication skills.
• Attention to detail and ability to multitask.

Additional Information

Salary expectations, number of applicants, and skills match are part of the application process. Candidates will answer questions about salary expectations, experience, SDLC knowledge, and notice period.

Company Overview: CompAsia provides end-to-end solutions for certified pre-owned mobile devices, focusing on trading, financing, and insurance.

Perks include medical, dental, sports facilities, flexi allowances, and employee purchase programs.