Senior Manager Information Technology and Services

Senai Airport Terminal Services Sdn Bhd; Kulai; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading company in the airport services sector seeks a Senior Manager for IT and Services. The role entails strategic IT leadership, governance, cybersecurity, and team management to align IT with business objectives. Candidates should possess significant experience in IT and hold relevant degrees, fostering innovation in a fast-paced environment.

Qualifications

• Minimum of 12 years in Information Technology.
• Bachelor’s degree required; Master's preferred.
• Strong background in cybersecurity and digital technologies.

Responsibilities

• Develop and implement the organization’s IT strategy.
• Oversee IT policies and ensure compliance with standards.
• Lead cybersecurity initiatives and risk management.

Skills

IT Strategy Development

Cybersecurity

Project Management

Team Leadership

Digital Transformation

Education

Bachelor’s degree in Information Technology or related field

Master’s degree in Cybersecurity

Job description

Senior Manager Information Technology and Services

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Strategic IT Leadership – Develop and implement the organization’s IT strategy, ensuring alignment with business objectives and long-term growth plans.

Governance & Compliance – Oversee IT policies, procedures, and standards to ensure compliance with ISO 27001 and other regulatory requirements.

Cybersecurity & Risk Management – Lead cybersecurity initiatives, including threat detection, penetration testing, vulnerability assessments, and disaster recovery planning.

IT Infrastructure & Systems Management – Ensure the reliability, scalability, and security of IT infrastructure, including networks, servers, cloud systems, and data centers.

Budget & Financial Oversight – Manage the IT budget, optimize expenditures, and ensure cost-effective procurement of hardware, software, and services.

Project & Vendor Management – Oversee major IT projects (e.g., ERP implementation, cloud migration) and manage relationships with vendors, contractors, and service providers.

Team Leadership & Development – Recruit, mentor, and develop IT staff, fostering a high-performance culture through training and performance evaluations.

IT Service Management (ITSM) – Ensure efficient IT service delivery, including helpdesk support, SLA adherence, and continuous service improvement.

Innovation & Digital Transformation – Identify and implement emerging technologies (AI, IoT, automation) to enhance operational efficiency and customer experience.

Stakeholder Collaboration – Work closely with senior management, department heads, and external partners to align IT initiatives with business needs.

Business Continuity & Disaster Recovery – Develop and maintain robust BCP/DRP plans to minimize downtime and ensure data integrity during disruptions.

Asset & License Management – Maintain an accurate IT asset register and ensure compliance with software licensing agreements.

Performance Monitoring & Reporting – Track IT KPIs, generate executive reports, and provide insights for decision-making and continuous improvement.

JOB REQUIREMENTS

Education

Minimum: Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred: Master’s degree in Cybersecurity (added advantage).

Experience

Minimum of 12 years in Information Technology, Cybersecurity, Digital Technology, or a related field.

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Senai International Airport is the main air transportation gateway to Iskandar Malaysia. It is strategically located relative to the region's dynamic economic zones such as Singapore, Hong Kong, Macau, South China, East India and other cities in Southeast Asia. Equipped with a 3,800-metre long runway and ground services, Senai Airport is ready to receive and handle almost all types of commercial and cargo aircraft. Besides commercial aviation, its Senai Airport Aviation Park (SAAP) is now growing as a centre for Maintenance, Repair & Overhaul (MRO), Fixed Base Operation (FBO) and related regional business aviation activities.

Senai International Airport is the main air transportation gateway to Iskandar Malaysia. It is strategically located relative to the region's dynamic economic zones such as Singapore, Hong Kong, Macau, South China, East India and other cities in Southeast Asia. Equipped with a 3,800-metre long runway and ground services, Senai Airport is ready to receive and handle almost all types of commercial and cargo aircraft. Besides commercial aviation, its Senai Airport Aviation Park (SAAP) is now growing as a centre for Maintenance, Repair & Overhaul (MRO), Fixed Base Operation (FBO) and related regional business aviation activities.

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