Senior Manager, HR Business Partner

Prudential; Kuala Lumpur; Sur place; MYR 180 000 - 240 000; Plein temps

Résumé du poste

Prudential is seeking a strategic HR Business Partner to partner with senior leaders across the organisation. You will translate business needs into people solutions, balancing regulatory governance with employee experience in a highly regulated insurance environment.

You will provide advisory support, workforce planning, and talent development, ensuring HR interventions drive business performance while upholding company policies and governance standards in Malaysia.

Description du poste

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This is a strategic partnering role supporting senior business leaders across the organisation. You will act as a trusted adviser, thought partner and constructive challenger-helping leaders make sound people and organisational decisions while balancing business priorities, employee experience, internal HR policies and the governance expectations of a highly regulated insurance environment. You will bring a strong understanding of the insurance business and its operating environment, together with the commercial acumen and HR judgement to navigate complex people decisions. The successful candidate will be comfortable operating at both strategic and practical levels: seeing the bigger picture, challenging the status quo, translating business needs into people solutions, and ensuring that HR interventions ultimately contribute to business performance.

Key Responsibilities 1. Strategic Business Partnering

• Partner closely with senior leaders and people managers to understand their business strategies, priorities, challenges and workforce implications.
• Translate business strategy into practical people priorities and HR interventions that support sustainable business performance.
• Act as a trusted adviser and sounding board to leaders on organisation, people and culture matters.
• Proactively identify people-related risks, opportunities and trends before they become business issues.
• Constructively challenge business leaders where proposed people decisions may create employee, policy, governance, regulatory or organisational risks.
• Provide pragmatic solutions that balance business agility, employee experience, internal HR policies and governance requirements.
• Build strong relationships with business leaders while maintaining appropriate HR independence and professional judgement.

Key Responsibilities 2. Insurance Business & Workforce Understanding

• Develop a strong understanding of the insurance business, including its commercial drivers, operating model, distribution channels, customer proposition and regulatory environment.
• Anticipate workforce implications arising from business growth, transformation, digitalisation, productivity initiatives and changes in the insurance landscape.
• Partner with leaders to ensure the organisation has the right capabilities, structures and talent to support future business needs.
• Provide HR perspectives on business decisions and help leaders understand the people, capability and organisational implications of their choices.

Key Responsibilities 3. Organisation Effectiveness & Workforce Planning

• Partner with business leaders on organisation design, workforce planning, spans and layers, role clarity and productivity.
• Challenge and advise on headcount requirements, resource allocation and organisational structures to ensure resources are deployed effectively.
• Use workforce and people data to identify trends, risks and opportunities and translate insights into actionable recommendations.
• Support organisation transformation and restructuring initiatives, ensuring appropriate people planning, communication and change management.

Key Responsibilities 4. Talent, Succession & Capability

• Partner with leaders to identify critical roles, talent gaps and future capability requirements.
• Drive robust talent reviews, succession planning and career conversations within assigned business areas.
• Challenge leaders to strengthen talent pipelines and build internal capability rather than relying solely on external hiring.
• Identify high-impact development priorities and work closely with HR Centres of Excellence to translate these into targeted interventions.
• Support leaders in making quality talent decisions based on performance, potential, readiness and business needs.

Key Responsibilities 5. Performance & Employee Experience

• Coach leaders and people managers on performance management, including goal setting, performance differentiation, development and performance improvement.
• Support leaders in building a high-performance culture with clear accountability and appropriate employee support.
• Analyse employee engagement and people insights to identify root causes and support leaders in developing meaningful action plans.
• Partner with leaders to strengthen employee experience, engagement, retention and organisational effectiveness.

Key Responsibilities 6. Employee Relations, Policy & Governance

• Provide sound HR advice on complex employee relations, performance and people matters.
• Interpret and apply HR policies with sound judgement, taking into account the specific business context and circumstances.
• Balance business requirements with fairness, consistency, employee experience, internal policy and appropriate governance.
• Escalate complex or high-risk matters appropriately and partner with HR specialists, Legal, Compliance, Risk and other stakeholders where required.
• Ensure people decisions are made in a manner consistent with company policies, applicable employment requirements and the governance expectations of a regulated insurance organisation.
• Identify recurring people issues and recommend improvements to policies, processes or leadership practices where appropriate.

Key Responsibilities 7. Change & Transformation

• Partner with leaders through business transformation, organisational change and new ways of working.
• Assess people impacts, stakeholder readiness and organisational risks associated with major business changes.
• Help leaders communicate change effectively and bring employees along the journey.
• Act as a catalyst for culture and behavioural change aligned with the organisation’s strategic priorities.

Key Responsibilities 8. HR Collaboration & Integrated Solutions

• Work closely with HR Centres of Excellence including Talent Management, Learning, Rewards, Talent Acquisition, Employee Relations and HR Operations to deliver integrated people solutions.
• Translate business needs into clear requirements for HR specialists and ensure solutions are practical and fit for purpose.
• Bring business feedback and market insights back into HR to continuously improve policies, programmes and practices.
• Champion an enterprise mindset by balancing the needs of individual business units with the broader interests of the organisation.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors.

Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com