Senior Manager, Group Transformation Office

Affin Bank Berhad; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Join a leading financial institution as a Senior Manager in the Group Transformation Office. In this role, you will oversee strategic initiatives, manage transformation projects, and lead a team of professionals committed to process optimization and effective change management. With a focus on analytical problem-solving and stakeholder engagement, you will contribute to shaping the future of banking.

Qualifications

• 8 to 10 years of experience in transformation or program management.
• Proven ability to lead large-scale initiatives independently.
• Exceptional analytical and problem-solving skills.

Responsibilities

• Oversee multiple transformation projects aligning with strategic objectives.
• Collaborate with teams to recommend solutions and drive changes.
• Conduct detailed post-implementation reviews and prepare reports.

Skills

Leadership

Analytical skills

Problem-solving

Process optimization

Tools

Lean Six Sigma

Agile

PMP

Job description

Senior Manager, Group Transformation Office page is loaded

Senior Manager, Group Transformation Office

Apply locations Menara Affin, TRX time type Full time posted on Posted 30+ Days Ago job requisition id JR102630

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Responsibilities

Transformation and Strategic Initiatives

• Oversee multiple transformation projects, ensuring they align with the organization’s strategic objectives and deliver measurable value.

• Collaborate with cross-functional teams to identify process inefficiencies, recommend solutions, and drive change initiatives.

• Engage and manage stakeholders at all levels to ensure alignment, buy-in, and effective communication throughout transformation initiatives.

• Define and track key performance indicators (KPIs) to measure the success of transformation initiatives.

• Develop and maintain centralized reporting tools to provide regular updates on project progress, risks, and outcomes to Group Program Management and Group Transformation Committee (GTC).

Post-Implementation Review (PIR)

• Conduct detailed post-implementation reviews for completed initiatives to evaluate performance against objectives.

• Identify success factors, areas for improvement, and lessons learned to enhance future projects.

• Prepare and present PIR reports to senior management and Group Board Information Technology and Transformation Committee (GBITC), highlighting findings, recommendations, and actionable insights.

• Ensure sustainability of project outcomes through regular follow-up and monitoring.

Team Leadership

• Lead, mentor, and develop a team of transformation professionals, fostering a culture of accountability and excellence.

• Delegate responsibilities effectively while providing guidance and support to ensure project success.

Job Requirements

• 8 to 10 years of experience in transformation, program management, or related roles, preferably in the banking or financial services sector.

• Proven ability to lead and deliver large-scale transformation initiatives with minimal supervision.

• Strong knowledge of process optimization methodologies (e.g., Lean Six Sigma) and project management frameworks (e.g., Agile, PMP).

• Exceptional analytical and problem-solving skills, with the ability to identify root causes and recommend practical solutions.

• Hands-on experience in conducting Post-Implementation Reviews (PIR), including report preparation and stakeholder presentation.

• Strong leadership and team management skills, with a track record of mentoring and developing high-performing teams.

• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.

• Self-motivated, proactive, and capable of working independently with minimal supervision.

• Strong organizational skills and the ability to manage multiple priorities simultaneously.

Why work here?

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.

Get In Touch

Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.

Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

AFFIN

"Always About You"

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.

At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation.

Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.