Senior Manager - Contract Logistics/SCM, Operations

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities:

• Manage the activities of account(s) being handled and monitor performance in conformance with company policies and procedures.
• Evaluate, reallocate resources, monitor and regulate team member’s performance and workload, providing assistance where necessary to ensure optimal efficiency.
• Manage and control account’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Resolve customer and work issues or problems within own level of authority and communicate or escalate with concerned parties when necessary.
• Plan, develop, implement and recommend policies concerning staff and work standard improvements.
• Develop, calculate & present competitive and professional Logistics Solutions.
• Develop new business from existing accounts.
• Perform sales calls or business travel.
• Train employees in work, safety procedures, and company policies; evaluate performance of team members and provide coaching to improve skills.
• Prepare and submit accurate and timely reports required by management and customers.
• Create and establish cost, selling price, and better solution/business model to enhance operations/strategies to increase revenue.
• Monitor proper filing, updating, and maintenance of all company records and documents.
• Ensure all activities comply with ISO13485:2016 requirements.

Minimum Requirements:

• Degree holder of any field (preferably related to logistics or transportation).
• Minimum 10 years working experience in the logistics industry.
• Preferably have prior working experience in a 3PL and in an MNC company.
• Business Acumen.
• Commitment to Quality.
• Positive mindset, team player, and high desire for learning.
• Results-oriented self-starter, analytical, and innovative.
• Adaptable to fast-moving work environment.
• Proficient in Microsoft Office Suite (e.g., Excel, PowerPoint, Access, VBA).
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g., Power BI, Tableau).
• Excellent presentation skills and experience in presenting to senior management.
• Excellent problem-solving skills and experience in resolving problems creatively.
• Excellent interpersonal skills in verbal and written communication and negotiation skills.
• Strong analytical skills to review both financial and operational data.
• Good knowledge of the latest automation technologies and implementation.
• Excellent leadership and coaching skills to continuously encourage and motivate employees.

To be considered for this position, you must have valid rights to work and live in Malaysia.