Senior Manager, Business Intelligence

Malaysia Airlines; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading airline company in Kuala Lumpur is seeking a Senior Manager of Business Intelligence. The role involves driving commercial growth through data analysis, delivering insights, and managing BI teams. Candidates should have over 8 years of experience in business intelligence, with airline experience being a plus. Proficiency in SQL and data visualization tools like PowerBI or Tableau is required. This position is critical for enhancing data-driven decision-making within the organization.

Qualifications

• Over 8 years of experience in business intelligence or data analysis.
• Experience in the airline industry is an advantage.

Responsibilities

• Gather and analyse data to provide business insights.
• Develop automated reports and dashboards for performance tracking.
• Collaborate with cross-functional teams to understand data needs.
• Identify trends in complex data sets for actionable recommendations.
• Manage and mentor a team of business intelligence professionals.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Attention to detail

Communication skills

Education

Bachelor's degree in computer science, mathematics, statistics, economics, or related field

Tools

PowerBI

Tableau

SQL

Job description

Job Title

Senior Manager, Business Intelligence

Reports To

Head, Airlines Revenue Management

Role Purpose

Drive the company's commercial growth and success by providing insights derived from data analysis and ensuring that accurate data is available for internal and external stakeholders.

Key Accountability

• Gather, analyse and interpret data from multiple sources to provide business insights that will inform strategic decision-making.
• Develop and deliver automated reports and dashboards to track key performance indicators and ensure accurate reporting.
• Work closely with the sales and marketing teams to provide insights that will drive commercial growth.
• Collaborate with other departments to identify data requirements, best practices and process improvements for data quality assurance and governance.
• Collaborate with cross-functional teams, executives, department heads, and product leadership to understand their needs, translate into requirements, and take action on execution, delivery, and communication of the development efforts.
• Identify trends and patterns in complex data sets and provide recommendations for action to relevant stakeholders.
• Design, develop and maintain databases, data models, and data systems to ensure robust, accessible and accurate data.
• Analyse financial data, including trends and benchmarks to provide insights into cost management.
• Provide stakeholders with ad-hoc reports and analysis in response to specific requests.
• Stay up to date with trends in business intelligence, data analysis, and technology.
• Manage and mentor a team of business intelligence architects, developers, and analysts.
• Provide guidance and support in analysis, modelling, and visualization techniques.
  
  

Qualifications & Working Experience

• Bachelor's degree in computer science, mathematics, statistics, economics, or related field with more than 8 years of experience in business intelligence, data analysis or related field.
• Experience in airlines is an advantage.
  
  

Areas of Experience

• Excellent analytical and problem-solving skills with the ability to draw insights from complex data sets.
• Proficiency in data visualization tools such as PowerBI or Tableau.
• Advanced skills in SQL and database management.
• Experience working with sales and marketing teams to drive business growth.
• Solid understanding of data warehousing, business intelligence, and analytics architecture.
• Understanding of finance and accounting principles.
  
  

Personality Traits

• Excellent interpersonal and communication skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and ability to work under pressure.
• Creative, open-minded approach to problem-solving.