Senior KYC Due Diligence Analyst - Hybrid (Malaysia)

Citi; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Citi in Kuala Lumpur is seeking a driven KYC Due Diligence Senior Analyst to perform risk reviews and manage high‑risk clients in a hybrid Malaysian role.

You will collaborate with internal stakeholders to ensure accurate KYC records, review information from various sources, and uphold local regulatory requirements. This position also involves mentoring junior staff and supporting audits.

Qualifications

• Bachelor’s degree or equivalent experience.
• Solid years’ experience in banking, KYC.
• Experience in control/risk or Compliance (AML/KYC) function (an advantage).
• Knowledge of local regulatory KYC/AML requirements.
• ACAMS Certification (an Advantage).
• Excellent oral and written communication skills in English and Mandarin. Proficiency in additional language a plus.
• Ability to develop strong professional relationships.
• Strong research skills.
• Accuracy and attention to detail.
• Ability to multitask and prioritize.
• Ability to work well under pressure and tight time frames.

Responsibilities

• Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with stakeholders to update system with information until final approval of KYC Record.
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.).
• Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.).
• Complete record incorporating local regulatory requirements / Global AML KYC FCB End‑to‑End Process Procedures.
• Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks.
• Take responsibility for record and associated documentation completion from initiation to approval.
• Maintain status tracking tool current and be able to demonstrate work carried out.
• Report workflow progress or potential escalations to supervisor.
• Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes.
• Update & Monitor workflow database regularly throughout the day and ensure it is up to date.
• Highlight any discrepancies to Team Lead.
• Escalate any negative news and high risk cases to RM/Senior AML Compliance Team.
• Ensure that Stakeholders gets the expected service within the agreed timelines and participate calls where deemed necessary.
• Assist with the preparation for audits– both internal and external regulatory reviews.
• Mentor and coach New Case Managers or Hires on an ongoing basis.
• Acts as expediter for chasing up 1st level escalations.
• Act as the country coordinator
• coordinate periodic country calls;
• Liaise with Stakeholders;
• be the primary contact for country management for KYC related matters
• Proactively identifies and resolves any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate
• Conduct calibration sessions to standardize knowledge across Team
• The Global Enhanced Due Diligence (GEDD) Analyst is responsible for performing KYC and risk reviews in coordination with the broader GEDD unit.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Analytical thinking

Credible challenge

Digital skills

Laws and regulations

Planning & organizing

Process execution

Risk identification

Risk remediation

Education

Bachelor’s degree or equivalent

Job description

Citi in Kuala Lumpur is seeking a driven KYC Due Diligence Senior Analyst to perform risk reviews and manage high‑risk clients in a hybrid Malaysian role.

You will collaborate with internal stakeholders to ensure accurate KYC records, review information from various sources, and uphold local regulatory requirements. This position also involves mentoring junior staff and supporting audits.