Senior IT Pre-Sales Engineer

Agensi Pekerjaan Great Pyramid Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A Malaysian based ICT solutions provider is seeking a Senior Pre-Sales Engineer to lead pre-sales strategies and manage key customer relationships. This role involves designing complex IT solutions, influencing investment decisions, and mentoring junior engineers. Candidates should have 7 years of relevant experience and a bachelor's degree in a related field. This position offers an opportunity to impact large-scale initiatives in the IT sector.

Qualifications

• 7 years of experience in pre-sales, technical support, or solution engineering role.
• Strong understanding of cloud computing, networking, SaaS, cybersecurity.
• Ability to explain complex concepts to non-technical stakeholders.

Responsibilities

• Own and drive pre-sales strategy for enterprise-level customers.
• Manage key accounts and high-value customer relationships.
• Design and validate complex enterprise IT solutions.
• Oversee technical RFP/RFI responses for large-scale deals.
• Train and mentor junior pre-sales engineers.

Skills

Technical pre-sales strategy

Customer relationship management

Team leadership

Presentation skills

Problem-solving

Education

Bachelor's degree in Engineering, Computer Science, or related field

Job description

Our client has been incorporated since year 2014, a Malaysian based company, focusing on the next generation ICT solution provider. As a strategic technology and business partner, they provide comprehensive and substantial solution for clients to plan, build and support their IT infrastructure and systems.

As a Senior Pre-Sales Engineer or Pre-Sales Manager takes ownership of technical pre-sales strategy, customer relationships, and team leadership. They play a key role in driving large- scale deals, influencing product roadmaps, and managing the pre-sales function within the organization.

Key Responsibilities:

• Own and drive pre-sales strategy for enterprise-level customers.
• Manage key accounts and high-value customer relationships.
• Lead executive-level discussions, influencing IT investment decisions.
• Oversee high-profile PoCs, ensuring business alignment and success.
• Design and validate complex enterprise IT solutions, integrating multiple technologies.
• Collaborate with product teams to refine solutions based on customer needs.
• Evaluate new technologies and recommend innovative solutions.
• Oversee and review technical RFP/RFI responses for large-scale deals.
• Define pricing models, ROI analysis, and cost-benefit studies for solutions.
• Drive partnerships with vendors to enhance solution offerings.
• Train and mentor junior and mid-level pre-sales engineers.
• Develop knowledge-sharing frameworks and internal training programs.
• Establish best practices for pre-sales engagement across the team.
• Represent the company in industry forums, conferences, and vendor events.
• Lead go-to-market strategies for new product launches.
• Maintain advanced certifications (e.g., CCIE, AWS Professional, PCNSE).

Requirement:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 7 years of experience in a pre-sales, technical support, or solution engineering role.
• Strong understanding of [industry-specific technologies, e.g., cloud computing, networking, SaaS, cybersecurity, etc.].
• Excellent communication and presentation skills.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving and customer-facing skills.