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A leading company in Malaysia seeks an IT Manager to oversee the IT team and ensure hardware/software maintenance for optimal service availability. The role involves designing reports using Business Intelligence tools and troubleshooting various IT devices. The ideal candidate should have a Professional Diploma or Degree in Computer Science or IT, with at least 5 years of relevant experience.
Manage IT team and provide hardware and software maintenance (e.g., ERP, POS, CRM).
Address hardware/software faults/issues promptly to ensure service availability.
Design reports using Business Intelligence tools.
Assist MIS team with troubleshooting desktops, notebooks, servers, and telecommunication devices to maximize uptime and system performance.
Maintain and schedule system housekeeping for servers, workstations, and related applications.
Handle any ad hoc assignments from management.
Requirements: