Senior Inside Sales Specialist (Indonesian Speaker)

TDCX; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading BPO company in Kuala Lumpur is seeking an Inside Sales Specialist to assist customers with order placements and sales opportunities. Ideal candidates should have a diploma or higher, 3 years' experience, and excellent communication skills in English. This role offers competitive compensation and the opportunity to work in a dynamic environment.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Performance incentives

Qualifications

• Must possess at least a Diploma, Bachelor's Degree, or higher.
• Preferably with 3 years of experience in a related field.
• Comfortable working with computers and multiple systems.

Responsibilities

• Close incoming sales opportunities and assist customers with order placement.
• Ensure products and services fulfill customer needs.
• Maintain product knowledge through training workshops.

Skills

Time management

Excellent verbal communication in English

Ability to balance multiple tasks

Education

Diploma or higher in any field

Job description

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

Close incoming sales opportunities, selling the benefits of the products to ensure that short-term goals, objectives and quotas are met

Assist customers with order placement, providing product information and advice related to products and services that best suit the customers' needs.

Ensure that products, services and solutions recommended to clients will fulfil their needs.

Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.

Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.

Maintains product knowledge by attending training workshops and keeping up to date on product material.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Preferably with 3 years of working experience in the related field is required for this position.

Strong time management skills and motivation to exceed expectations

Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time

Comfortable working with computers and the ability to work with multiple systems, and the ability to learn and adapt to new ones

Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

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Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

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What can I earn as an Inside Sales Specialist