The job description provides a comprehensive overview of the responsibilities and requirements for an Infrastructure Engineer role. However, it can be improved in terms of formatting and focus. Here are some suggested refinements:
Revised Job Description:
Responsibilities:
- Ensure proper functioning and maintenance of IT systems including servers, networks, desktops, surveillance cameras, building access systems, conferencing tools, mobile devices, storage, backups, and disaster recovery.
- Research, develop, and implement new technologies as needed.
- Demonstrate proficiency in routing and switching technologies such as BGP, OSPF, EIGRP, MPLS.
- Configure and manage firewalls (e.g., Fortinet, Palo Alto).
- Maintain a strong understanding of network protocols like TCP/IP, DNS, DHCP, VPN.
- Utilize network monitoring tools such as Cacti, Wireshark effectively.
- Familiarity with SD-WAN technology.
- Design and implement LAN/WAN, wireless, and cloud networks to meet organizational needs.
- Evaluate network hardware and software for updates or replacements.
- Perform routine maintenance including firmware updates.
- Maintain accurate documentation of systems and procedures.
- Build relationships with vendors and service providers.
- Develop redundancy, BCP, and DR plans.
- Analyze system performance, document issues, and propose improvements.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- At least 5 years of overall IT experience.
- Minimum 2 years of experience with Azure and AWS cloud administration.
- 3+ years of IT support in manufacturing environments.
- Experience with ISO9001 audits.
- Certifications in networking, servers, or cybersecurity are a plus.
Skills and Qualities:
- Support routing/switching, firewalls, cloud services, Windows server environments, and configuration management.
- Deep knowledge of hardware, virtualization, vulnerability assessment, and patch management.
- Proficiency with diagnostic tools.
- Understanding of advanced network concepts and security practices.
- Ability to meet SLAs and performance benchmarks.
- Self-motivated, detail-oriented, collaborative.