Senior HRIS Manager

Transcosmos; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading company in digital transformation seeks an Internal Process Control Manager to oversee governance and enhance processes across various departments. The ideal candidate will have a strong background in PLATFORM management, internal controls, and collaboration with external vendors. This role demands excellent problem-solving skills and the ability to manage complex projects effectively.

Qualifications

• Over 10 years of experience in PLATFORM integration project and management.
• Strong knowledge of PLATFORM systems and process optimization.
• Proficiency in related software tools.

Responsibilities

• Oversee governance across multiple countries and ensure organizational standards.
• Support and maintain the company’s PLATFORM and drive continuous improvements.
• Collaborate with departments to identify process enhancements and implement changes.

Skills

Problem-solving

Analytical skills

Stakeholder management

Education

Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field

Tools

Platform management systems

Work flow system

Job description

The Internal Process Control Manager is responsible for overseeing governance across multiple countries in terms of internal processes for HR, Finance, GA and IT. Also, this position manages Internal Control team that secure standardized processes running in the companies in line with the governance and provide support, maintenance, and continuous improvement of the company’s PLATFORM, with a focus on systems like Work flow system. This role involves collaborating with various departments to identify process enhancements, managing both back-end and front-end modifications, and ensuring that all system changes align with organizational goals and standards. The position also serves as a liaison between the company and external vendors, driving system enhancements and managing stakeholder relationships.

What will be your key responsibilities?

1. Process Flow and Governance Oversight:

Secure company governance by liaising with many stakeholders from multiple countries and Oversee the development of process flows, system changes, and governance frameworks within the PLATFORM.

Ensure knowledge continuity and that all modifications are consistent with organizational standards.

2. System Support and Maintenance:

Support and maintain the company’s PLATFORM, particularly Work flow system and other related systems, ensuring optimal performance and reliability.

Drive continuous improvements in the PLATFORM to align with organizational goals and enhance operational efficiency.

3. Process Enhancement and Collaboration:

Collaborate with various departments to identify and prioritize process enhancements within the PLATFORM, ensuring that system modifications support business objectives.

Work with stakeholders across the enterprise to ensure that process improvements are effectively implemented and aligned with company standards.

4. Development and Modifications:

Assist in leading back-end development and front-end modifications within Platform, Work flow system and other platforms.

Coordinate with internal stakeholders and the workflow tool vendor to implement necessary system changes and improvements.

5. Vendor Liaison and System Enhancements:

Act as the primary liaison between the company and the workflow tool vendor, seeking support and leveraging expertise for system improvements.

Drive system enhancements by maintaining strong relationships with external vendors and utilizing their expertise to support the company’s needs.

6. Stakeholder Management:

Build and maintain strong relationships with both internal and external stakeholders, ensuring effective communication and collaboration in driving system enhancements.

Leverage external expertise to support ongoing system improvements and align them with organizational objectives.

Whom are we looking for?

Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.

More than 10 years of experience in PLATFORM integration project, PLATFORM management, internal controls, or process improvement.

Strong knowledge of PLATFORM systems, particularly Work flow system, and experience in system development and process optimization.

Excellent problem-solving and analytical skills, with the ability to manage complex projects and workflows.

Strong communication and stakeholder management skills, with the ability to collaborate across various departments and with external vendors.

Proficiency in platforms and related software tools.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

How many years' experience do you have as a Human Resource Information System Manager? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Internal Control Manager? How much notice are you required to give your current employer?

Transcosmos launched operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services.

Transcosmos currently offers Cost Reduction Services (Contact Center, Back Office services for HR/Finance.Sales departments, Order Management and supply chain management, and system development and operation) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website development and operation, Smartphone/ SNS Utilization, and Telemarketing).

Transcosmos continues to pursue operational excellence by providing these services through our 171 locations in 32 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos has been providing a comprehensive One-Stop Global E-Commerce services to deliver the products and services of our clients to consumers in over 49 countries.

Transcosmos continues won fourth consecutive year for Five-star rating service partner by TMall (Alibaba) since 2016.

Transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.

Transcosmos launched operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services.

Transcosmos currently offers Cost Reduction Services (Contact Center, Back Office services for HR/Finance.Sales departments, Order Management and supply chain management, and system development and operation) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website development and operation, Smartphone/ SNS Utilization, and Telemarketing).

Transcosmos continues to pursue operational excellence by providing these services through our 171 locations in 32 countries with a focus in Asia.

Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos has been providing a comprehensive One-Stop Global E-Commerce services to deliver the products and services of our clients to consumers in over 49 countries.

Transcosmos continues won fourth consecutive year for Five-star rating service partner by TMall (Alibaba) since 2016.

Transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.

Researching careers? Find all the information and tips you need on career advice.