Senior HR Generalist (Payroll)

WPP; Selangor; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading creative transformation company in Selangor is seeking an experienced HR Senior Analyst to manage payroll processing for Malaysia and Singapore. The role requires 5-7 years of payroll experience and a strong grasp of local statutory requirements. Candidates will handle compliance, manage audits, and mentor junior analysts in a collaborative environment. This position offers a hybrid work model for optimal work-life balance.

Benefits

Challenging and stimulating work

Opportunities for continuous learning

Inclusive and collaborative environment

Qualifications

• Minimum 5–7 years of payroll experience, particularly in Malaysia and Singapore.
• Solid understanding of Singapore statutory requirements.
• Familiarity with SLAs, KPIs in a shared services environment.

Responsibilities

• Handle full-spectrum payroll processing for Malaysia and Singapore.
• Ensure compliance with local statutory laws.
• Prepare payroll reports for internal and external audits.

Skills

Payroll processing

Excel skills

Stakeholder management

Analytical mindset

Attention to detail

Education

Degree in Accounting, Finance, or Human Resources

Job description

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Why we're hiring:

The HR Senior Analyst plays a critical role especially in the centralized payroll function of the shared services center, handling end-to-end payroll processing for Malaysia and Singapore. This position ensures the delivery of accurate, timely, and compliant payroll services across the assigned entities while contributing to process standardization and continuous improvement within a shared services model.

What you'll be doing:

Multi-Country Payroll Processing

• Handle full-spectrum payroll processing for Malaysia and Singapore
• Gather, validate, and upload payroll inputs : new hires, terminations, salary adjustments, claims, allowances, bonuses, shift/overtime pay, and variable components.
• Manage statutory contributions and deductions including CPF, SDL, IRAS (Singapore) and EPF, SOCSO, PCB (Malaysia).
• Coordinate with external payroll vendors, HRBPs, and finance teams to ensure compliance and proper execution of payroll timelines.

Compliance & Audit

• Stay current on employment and tax regulations for Malaysia and Singapore.
• Ensure payroll processes adhere to local statutory laws (e.g., CPF, IRAS, MOM for Singapore; LHDN, KWSP for Malaysia).
• Assist in internal and external audits by preparing necessary payroll reports and supporting documents.
• Ensure accurate year-end processes, such as issuance of EA Forms (Malaysia) and IR8A/IR21 submissions (Singapore)
• Perform monthly reconciliation between payroll reports and general ledger accounts.
• Prepare payroll costing and journals for Finance, including cross-charges across entities.
• Generate and analyze payroll reports: headcount, variance analysis, benefits cost, and statutory submissions.
• Identify opportunities to streamline and standardize payroll processes across regions.
• Contribute to system enhancements, process documentation (SOPs), and participate in payroll-related projects (e.g., automation, RPA).
• Support the migration or onboarding of new countries/entities into the shared services payroll model

Stakeholder Management & Support

• Serve as a payroll subject matter expert for internal stakeholders, including HR, Finance, and Regional Leadership.
• Handle complex employee queries and resolve payroll discrepancies promptly and professionally.
• Collaborate with HRIS, IT, and vendors for issue resolution, integrations, and data integrity

Leadership & Knowledge Sharing

• Mentor an analyst and review their work to ensure quality and accuracy.
• Share best practices and provide training sessions within the payroll or HR operations team.

What you'll need:

QUALIFICATIONS & EXPERIENCE :

• Degree in Accounting, Finance, Human Resources, or equivalent.
• Minimum 5–7 years of payroll experience, with strong exposure to shared services or multi-country payroll, particularly Singapore and Malaysia.
• Solid understanding of Singapore statutory requirements: CPF, IRAS, SDL, and MOM regulations.
• Skilled in Excel (pivot tables, VLOOKUP, formulas) and payroll reconciliation techniques.
• Familiarity with SLAs, KPIs, and process documentation in a shared services environment is preferred.

KEY COMPETENCIES :

• High level of confidentiality and integrity
• Analytical mindset and strong attention to detail
• Strong communication and stakeholder management skills
• Ability to prioritize in a fast-paced, deadline-driven environment
• Continuous improvement mindset and adaptability to change
• Cultural awareness and experience working with cross-border teams

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people –We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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