Senior Financial Crime Compliance Delivery Manager

Blue Umbrella Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 180,000 - 240,000; Full time

Job summary

Blue Umbrella Sdn. Bhd. in Kuala Lumpur seeks a Manager to lead our Financial Crime Compliance Delivery Team. You will guide a 25+ analyst team, oversee engagement outcomes, KPIs, and ensure project timelines and quality across AML, KYC, and related work.

The role requires strong management and regulatory expertise, with a focus on risk identification, downward/upward communication, and cross-border collaboration. English fluency is required; Mandarin is a plus.

Qualifications

• Bachelor’s Degree with 4-5 years of Anti-Money Laundering (AML) or KYC management experience.
• English language proficiency at B2 level required
• Mandarin language proficiency at B2 level preferred
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.

Responsibilities

• Lead a team of 25+ analysts and oversee performance, development, and workload planning to ensure delivery of projects.
• Provide coaching, feedback, and support for team members’ growth and career progression.
• Manage client engagements, ensuring compliance with internal policies and regulatory standards.
• Maintain regular communication with clients to strengthen partnerships and report outcomes.
• Monitor team output and quality, identify areas for process improvement and efficiency.
• Deliver performance and service reports to senior leadership and clients.
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities.
• Contribute to strategic initiatives within the Managed Services practice with senior leaders.

Skills

Team leadership

Project management

Communication

Risk management

Education

Bachelor’s Degree in AML/KYC or related field

Job description

Blue Umbrella Sdn. Bhd. in Kuala Lumpur seeks a Manager to lead our Financial Crime Compliance Delivery Team. You will guide a 25+ analyst team, oversee engagement outcomes, KPIs, and ensure project timelines and quality across AML, KYC, and related work.

The role requires strong management and regulatory expertise, with a focus on risk identification, downward/upward communication, and cross-border collaboration. English fluency is required; Mandarin is a plus.