Financial Crime Compliance Manager (with Mandarin) - Remote, Kuala Lumpur

Blue Umbrella Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 180,000 - 240,000; Full time

Job summary

Blue Umbrella Sdn. Bhd. in Kuala Lumpur seeks a Manager to lead our Financial Crime Compliance Delivery Team. You will guide a 25+ analyst team, oversee engagement outcomes, KPIs, and ensure project timelines and quality across AML, KYC, and related work.

The role requires strong management and regulatory expertise, with a focus on risk identification, downward/upward communication, and cross-border collaboration. English fluency is required; Mandarin is a plus.

Qualifications

• Bachelor’s Degree with 4-5 years of Anti-Money Laundering (AML) or KYC management experience.
• English language proficiency at B2 level required
• Mandarin language proficiency at B2 level preferred
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.

Responsibilities

• Lead a team of 25+ analysts and oversee performance, development, and workload planning to ensure delivery of projects.
• Provide coaching, feedback, and support for team members’ growth and career progression.
• Manage client engagements, ensuring compliance with internal policies and regulatory standards.
• Maintain regular communication with clients to strengthen partnerships and report outcomes.
• Monitor team output and quality, identify areas for process improvement and efficiency.
• Deliver performance and service reports to senior leadership and clients.
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities.
• Contribute to strategic initiatives within the Managed Services practice with senior leaders.

Skills

Team leadership

Project management

Communication

Risk management

Education

Bachelor’s Degree in AML/KYC or related field

Job description

Job Description: About the Position

As a Manager within our Financial Crime Compliance Delivery Team, you will be responsible for leading a team of analysts by providing the coaching and oversight needed to ensure all projects meet organizational and client objectives. A successful candidate will utilize management skills and Compliance expertise to oversee the day-to-day operations of client engagements and ensure that engagement KPI’s are achieved with quality and within project timelines. The ability to identify risks and manage downward and upward communication is required. This role will require the ability to work with teams across global jurisdictions, managing AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk related project work. Experience working in a dynamic, high-growth environment where an eye for process improvement and optimization is key.

Primary Responsibilities

• Manage a team of 25+ analysts
• Oversee team performance, development, and workload planning to ensure successful project delivery
• Provide coaching, feedback, and support for team members’ growth and career progression
• Manage client engagements, ensuring compliance with internal policies and regulatory standards
• Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities
• Monitor team output and quality, identifying areas for process improvement and efficiency
• Deliver performance and service reports to senior leadership and clients
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities
• Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders
• Provide production/service reporting to senior leadership and clients
• Work directly with partnership team to develop subject matter expertise and expand advisory services and consulting opportunities with clients

Required Qualifications

• Bachelor’s Degree with 4- 5 years or more of Anti-Money Laundering (AML), or KYC Management experience
• English language proficiency at B2 level required
• Mandarin language proficiency at B2 level preferred
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during a project's life.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.

Preferred Qualifications

• Professional Certification (CAMS)
• Experience in a consulting or managed service environment
• Master’s degree
• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AML RightSource is the leading expert solutions provider of managed services and advisory, dedicated exclusively to financial crime compliance. As financial crime continues to evolve, we help organizations stay ahead through expert-led services and deep industry knowledge. Specializing in anti-money laundering, financial crime prevention, and third-party compliance, we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7,000 specialized, trained professionals, AML RightSource partners closely with clients to transform their compliance programs into strategic advantages. Our focused expertise and partnership-driven approach ensure adaptable, scalable solutions that meet today’s complex regulatory demands. We empower organizations to strengthen compliance, protect their businesses, and confidently navigate an ever-changing financial crime landscape.